Disabled Access Guide for Cavendish Health Centre

Services/facilities within the building include doctors, practice nurses, district nurses, complementary therapists, baby clinic, family planning and counselling.

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Marylebone.

There is not a bus stop within 150m (164yds) of the venue.

The nearest underground station is Regents Park.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 2m x 5.9m (6ft 6in x 19ft 4in).

Standard marked parking bays are located in New Cavendish Street.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 97cm (3ft 2in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 76cm (2ft 5in) wide.

The main entrance opens into the ground floor of the building.

There are steps to access this area/service.

There are 9 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There is level access to the service.

Level access is via lift.

The bell is in a suitable position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 85cm (2ft 9in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 85cm (2ft 9in) wide.

This entrance opens into the basement level of the building.

There is a lift for public use.

The lift is located to the left of the main entrance.

The lift is a platform lift.

The floors which are accessible by this lift are B-G.

The platform lift accesses a small level change.

The lift is 1m (3ft 3in) from the accessible entrance.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 0.9m x 1.65m (2ft 11in x 5ft 4in).

The clear door width is 90cm.

There are separate entry and exit doors in the lift.

There is not a mirror to aid reversing out of the lift.

The lift does not have a visual floor indicator.

The lift does not have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lift does not have Braille markings.

The lift does not have tactile markings.

The desk is 3m (9ft 10in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

There is a prescription box.

The prescription box is not at a suitable height for a wheelchair user.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers can charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is carpet and wood.

There is a waiting room / area.

The waiting room / area is 4m (13ft 1in) from the accessible entrance.

There is level access into the waiting room / area.

Level access is by lift.

There are doors into the waiting room / area.

The main doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 86cm (2ft 9in) wide.

The type of flooring is wood.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

No tables are permanently fixed.

No chairs have armrests.

Announcements are in person.

Information in other languages and formats is not available on request.

Lighting levels are low.

The room does not have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is a children's play area.

There are 1 consultation / treatment rooms available.

The room surveyed was Dr Chase.

The consultation / treatment room is 7m (22ft 11in) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 86cm (2ft 9in) wide.

The type of flooring is carpet.

There is a bed/couch.

The bed/couch is not adjustable.

There is a chair.

The chair is not adjustable.

All chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

Lighting levels are medium.

The room does not have background music playing.

The floors which are accessible by stairs are B-G.

There are 15+ steps between floors.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on the right side going up.

There is a landing.

The services on the floors which are not accessible are additional consultation rooms and standard toilets.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Baby change facilities are located within the venue.

The baby change facilities are located in the adapted toilet.

The height of the baby change table once extended is 100cm (3ft 3in).

Inside the venue, there is level access to the baby change facility.

At the time of research the adapted toilet was out of use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located on the ground floor.

The unisex toilets are 6m (19ft 8in) from the main entrance.

Inside the venue, there is level access to the unisex toilet.

Lighting levels are medium.

Staff do not receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Children are welcomed at the venue.

There is a soft play area for children.

The photograph shows the childrens play area.