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Disabled Access Guide for The Camden Centre
Market Square
Tunbridge Wells
Kent
TN1 2SW
Tel: 01892 521384
Fax: 01892 521384
Email: gary-crawford@tunbridgewells.gov.uk
Web: http://www.tunbridgewells.gov.uk/leisure
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Introduction
Services/facilities within the building include the Albert Suite, main hall, lounge and viewing gallery.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:30 - 22:00 |
| Tuesday | 08:30 - 22:00 |
| Wednesday | 08:30 - 22:00 |
| Thursday | 08:30 - 22:00 |
| Friday | 08:30 - 22:00 |
| Saturday | 08:30 - 22:00 |
| Sunday | Closed |
Location
The venue is situated within the centre of the town.
This venue is situated in Tunbridge Wells.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Tunbridge Wells.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
The car park is located on Victoria Road.
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located on Market Square.
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 162cm (5ft 3in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 162cm (5ft 3in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located at the front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
Reception
The reception desk is 5m (16ft 4in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are bright.
There is not a hearing assistance system.
Inside Access
There is level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
Other Floors
The floors which are accessible by stairs are LG-G-1.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located past reception.
The lift is a standard lift.
The floors which are accessible by this lift are 1-2-3.
The lift is 8m (26ft 2in) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 0.92m x 1.3m (3ft x 4ft 3in).
The clear door width is 78cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does have tactile markings.
Level 2 is the ground floor.
Restaurant / Bar (The Coffee Pot)
The following information is for the cafe.
Once inside, there is level access to the service.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the service counter.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is 1m (3ft 3in) from the cafe entrance.
Menus are hand held.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.
| Day | Opening Times |
|---|---|
| Monday | Closed |
| Tuesday | 09:30 - 15:00 |
| Wednesday | 09:30 - 15:00 |
| Thursday | 09:30 - 15:00 |
| Friday | 09:30 - 15:00 |
| Saturday | 09:30 - 15:00 |
| Sunday | Closed |
Standard Changing Room
There are standard changing rooms available.
The standard changing rooms are located at lower ground level.
The standard changing room is 9m (29ft 6in) from the lift.
The standard changing room is 8m (26ft 2in) from the Albert Suite.
There is level access to the standard changing rooms.
Standard Shower
Standard level access shower facilities are not available.
There are 2 medium steps between the changing room and the showers.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 10m (11yd) from the lift.
The adapted toilet is located at lower ground level.
There is level access to the adapted toilet.
This is by lift.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is required for the adapted toilet.
The key is a radar key.
The key can be obtained from reception.
The door opens outwards.
The door is locked by a locking handle.
The width of the adapted toilet door is 80cm (2ft 7in).
The door is heavy.
The dimensions of the adapted toilet are 248cm x 188cm (8ft 1in x 6ft 2in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 170cm (5ft 6in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the right.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 44cm (1ft 5in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 130cm (4ft 3in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 118cm (3ft 10in) high.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 80cm (2ft 7in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is poor.
Lighting levels are low.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located at lower ground level.
The female and male toilets are 10m (11yd) from the lift.
Inside the venue, there is level access to the female and male toilet.
This is by lift.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
Staff are not Text Relay aware.
Children are welcomed at the venue.
