Local access information
across the country
Disabled Access Guide for Cambridge Station
Station Road
Cambridge
Cambridgeshire
CB1 2JW
Tel: 0845 600 7245
Fax: 01603 214 517
Textphone: 0845 606 7245
Email: assisted.travel@onerailway.com
Web: http://www.onerailway.com
Email us about this Venue
Find more venues in Hills Road Sixth Form College
Location
The venue is situated outside the centre of the town or city.
This venue is situated in Cambridge.
The venue is not on a road with a steep gradient.
Parking
This venue does have its own car park.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.36m x 4.97m (11ft x 16ft 3in).
The nearest designated bay is 7m (22ft 11in) from the main accessible entrance.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
Outside Access (Station Road Entrance)
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 120cm (3ft 11in) wide.
Reception (Ticket Office)
The reception desk is 5m (16ft 4in) from the station road entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
| Day | Opening Times |
|---|---|
| Monday | 05:10 - 23:00 |
| Tuesday | 05:10 - 23:00 |
| Wednesday | 05:10 - 23:00 |
| Thursday | 05:10 - 23:00 |
| Friday | 05:10 - 23:00 |
| Saturday | 05:10 - 23:00 |
| Sunday | 07:00 - 22:50 |
Inside Access (Station Concourse)
There is level access to the service.
The lighting levels are bright.
The Information kiosk is located to the right hand side as you enter Platform 1.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is for the sole use of disabled people.
The accessible toilet is 26m (28yd) from the accessible entrance.
The accessible toilet is located on Platform 1.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is required for the accessible toilet.
The key is a radar key.
The key can be obtained from the Information kiosk on Platform 1.
The door opens outwards.
The door is locked by a locking handle.
The dimensions of the accessible toilet are 149cm x 214cm (4ft 10in x 7ft ).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 88cm (2ft 10in).
The tap type is lever.
There is not a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is a hand dryer.
The hand dryer is placed higher than 100cm.
The hand dryer is 119cm (3ft 10in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the walls and floor is fair.
Lighting levels are bright.
Wall mounted and drop down rails are available.
There are baby changing facilities in the adapted toilet.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located on Platform 1.
The female toilets are 27m (29yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located on Platform 1.
The male toilets are 25m (27yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Train Station
There are 6 platform(s) at this station.
The station is staffed.
There are generally 15 member(s) of staff on duty.
There is an office to obtain help.
This office is located on Platform 1.
The train companies operating from within this station are One.
There is a taxi rank.
The taxi rank is located to the right as you exit the station.
The taxi rank is 4m (13ft 1in) from the accessible entrance.
Announcements on platforms are both audio and visual.
Platforms 1 to 6 are accessible to a wheelchair user.
Shops or services within the station are Marks and Spencer, Delice de France and AMT Coffee Bar.
Shops or services available on Platform 1 are an Information Kiosk, Upper Crust, cash machine, WH Smiths, Cornwall Pasty Co, AMT Coffee Bar and a waiting room.
Shops or services available on Platform 4 are an AMT Coffee Bar, vending machines and seating areas.
Platform (1 to 5)
There is level access to the platform(s).
There is not an adapted toilet.
Platform (6)
There is no level access to the platform(s).
There is not an adapted toilet.
Shops or services available on the platform are a vending machine and a seating area.
Access to Platform 6 from Platform 4 is via an easy slope.
Additional Information
Staff do receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
Staff are Text Relay aware.
Assisted Travel: 0800 0282878.
