Disabled Access Guide for Calderdale Register Office

The venue is situated outside the centre of the town.

This venue is situated in Halifax.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Halifax.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 0 designated parking bay(s) within the car park.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are uneven surfaces.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This information is for the entrance located to the rear of the building.

There is not level access to the service.

The intercom is not in a position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 115cm (3ft 9in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 114cm (3ft 8in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the right of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 100cm (3ft 3in).

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 5 steps to the area/service.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The ramp bypasses the steps.

The ramp has a handrail on both sides.

The reception desk is 6m (19ft 8in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk has a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

There is level access to the service.

There is not a hearing assistance system.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers can charge scooters or wheelchairs at the venue.

There are no adapted toilets within this venue designated for public use.

There is a adapted toilet for staff at this venue.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is generally on duty.

Staff are trained to BSL level (unknown at time of research).

Staff are not Text Relay aware.

Children are welcomed at the venue.