Disabled Access Guide for The Cafe (Vauxhall Road Centre)

Related link Vauxhall Road Centre.

The Café is located on the ground floor of the Vauxhall Road Centre.

The venue is situated within the centre of the city.

This venue is situated in Liverpool.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Liverpool Lime Street.

This venue does have its own car park.

Parking is free for all users.

The car park type is open air/surface.

There are 5 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 4m x 6m (13ft 1in x 19ft 8in).

The nearest designated bay is 207m (226yd) from the main entrance.

The furthest designated bay is 224m (245yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does have tactile paving.

The patron does have to cross a road.

The road is not generally busy.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

The car park is located on Pumpfields Road at the side of the building.

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 92cm (3ft ) wide.

There is a second set of doors.

The doors open automatically.

The doors are single width.

The door opening is 101cm (3ft 3in) wide.

The automatic doors are push pad operated.

There are also 2 sets of manual, double doors, 146cm (4ft 9in)wide, which open both ways, available at this entrance.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading from the road to the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The width of the ramp or slope is 180cm (5ft 10in).

The reception desk is 14m (15yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

Portable hearing loops are available when and where required, please contact Customer Support.

The Centre Office contact telephone no. is 0151 2524707.

This information is for the entrance located to the left of the main entrance as you enter.

There is level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 163cm (5ft 4in) wide.

There is level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

Some tables are permanently fixed.

No chairs are permanently fixed.

No chairs have armrests.

The nearest table is 4m (13ft 1in) from the cafe entrance.

The distance between the floor and the lowest dining table is 73cm (2ft 4in).

The distance between the floor and the highest dining table is 100cm (3ft 3in).

There is ample room for a wheelchair user to manoeuvre.

Menus are available on the wall only.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is breakfast and hot and cold meals.

Adapted toilets are available in the main part of the Vauxhall Road Centre. Please see the separate guide for this building for more details.

Adapted toilets are available in the main part of the Vauxhall Road Centre. Please see the separate guide for this building for more details.

Staff do receive disability awareness / equality training.

A member of staff trained in BSL skills is generally on duty.

Staff are trained to BSL level 3.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.