Disabled Access Guide for The Cafe

The venue is situated within the centre of the campus.

This venue is situated in Cambridge.

The nearest mainline Railway Station is Cambridge.

There is a bus stop within 150m (164yds) of the venue.

The Cafe is located on the 1st floor of the Helmore Building, on the balcony of the atrium.

This venue does have its own car park.

Parking is not free for all users.

Parking is not free for Blue Badge holders.

The car park is at the back of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 4 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 5m x 3m (16ft 4in x 9ft 10in).

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does not have tactile paving.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

Parking on campus is for staff permit holders only.

Visiting Blue Badge holders requiring on site parking should contact the university in advance.

This information is for the entrance located at the front of the building, on East Road.

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 84cm (2ft 9in) wide.

The automatic door is touch pad operated, and opens towards you.

This is the main entrance for the Cambridge Campus.

There is a ramp or slope to access this area/service.

The ramp or slope is located either side of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 11 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are in the centre.

The ramp to the right as you face the entrance, from Bradmore Street, has a handrail on the right hand side going up.

This information is for the entrance located on the 1st floor, straight ahead of the rear lift.

There is level access to the service.

Level access is via lift.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 156cm (5ft 1in) wide.

There is level access to the service.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The floors which are accessible by stairs are G-1-2-3.

There are 15+ steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

These stairs are located at the rear of the building.

There are similar sets of stairs located throughout the building.

There is a lift for public use.

The lift is located to the left of the rear entrance as you enter.

The lift is a standard lift.

The floors which are accessible by this lift are G-1-2-3.

The lift is 15m (16yd) from the rear entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.33m x 1.1m (4ft 4in x 3ft 7in).

The clear door width is 80cm.

There are not separate entry and exit doors in the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is low.

The lift does have Braille markings.

The lift does have tactile markings.

There is a similar lift located at the front of the building, close to the main entrance.

For more information please see the guide for the main building.

The following information is for the cafe.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is not a lowered section at the service counter.

No tables are permanently fixed.

No chairs are permanently fixed.

All chairs have armrests.

The nearest table is 3m (9ft 10in) from the cafe entrance.

The distance between the floor and the lowest dining table is 69cm (2ft 3in).

There is ample room for a wheelchair user to manoeuvre.

Menus are available hand held.

Menus are not available in Braille.

Menus are not available in large print.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is sandwiches and snacks.

There are no adapted toilets within this venue designated for public use.

The nearest adapted toilet is located in the Students' Union Bar, on the 1st floor next to the cafe.

There are also further adapted toilets located on all floors throughout the Helmore building.

Please see the separate guides for the SU Bar and Helmore Building for more details.

Availability and Location of Standard Toilets

Standard toilets are not available.

The nearest standard toilets are located in the Students' Union Bar, on the 1st floor next to the cafe.

There are also further standard toilets located on all floors throughout the Helmore building.

Please see the separate guides forth SU Bar and Helmore Building for more details.

Staff do not receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are not Text Relay aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.