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Disabled Access Guide for Cabot Circus
Glass House
Bristol
BS1 3BX
Tel: 0117 952 9360
Fax: 0117 952 9301
Email: customerservices@cabotcircus.com
Web: http://www.cabotcircus.com
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 10:00 - 20:00 |
| Tuesday | 10:00 - 20:00 |
| Wednesday | 10:00 - 20:00 |
| Thursday | 10:00 - 20:00 |
| Friday | 10:00 - 20:00 |
| Saturday | 10:00 - 20:00 |
| Sunday | 11:00 - 17:00 |
Location
The venue is situated within the centre of the city.
This venue is situated in Bristol.
The venue is not on a road with a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is not free for Blue Badge holders.
The car park is at the side of the venue.
The car park type is multi-storey.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 10+ designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.5m x 6m (11ft 5in x 19ft 8in).
The nearest designated bay is 5m (16ft 4in) from the car park lift.
The furthest designated bay is 45m (49yd) from the car park lift.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The car park surface is tarmac.
The patron does have to cross a road.
The road is not generally busy.
The car park does have a height restriction barrier.
The maximum height is 2.15m (7ft ).
There is not a designated drop off point.
Other Floors (Car Park)
The floors which are accessible by stairs are G-1-2-3-4-5-6-7-8.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift (Car Park)
There is a lift for public use.
The lift is located in the car park.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2-3-4-5-6-7-8.
The lift is 50m (55yd) from the link bridge.
The dimensions of the lift are 1.7m x 2.35m (5ft 6in x 7ft 8in).
The clear door width is 120cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
Outside Access (Car Park Link Bridge)
This information is for the entrance located on level 3 of the car park.
There is not level access to the service.
The main doors open (no doors).
Level Change (Car Park Link Bridge)
There is a ramp or slope to access this area/service.
The ramp or slope is located on the footbridge.
The ramp or slope is easy.
The ramp or slope is permanent.
Outside Access (Brigstowe Street Access)
This information is for the entrance located in Penn Street.
There is level access to the service.
The main doors open (no doors).
This access point leads to Ground Level of Cabot Circus.
Outside Access (George White Street Access)
This information is for the entrance located in Penn Street.
There is level access to the service.
The main doors open (no doors).
This access point leads to Upper Ground Level of Cabot Circus.
Outside Access (Quakers Friars Access)
This information is for the entrance located in Penn Street and Merchant Street.
There is level access to the service.
The main doors open (no doors).
Reception (Information Desk - Upper Ground Level)
The reception desk is 10m (11yd) from the main lift.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is not level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
Level Change (Inside Access)
There are moderate slopes in the Brigstone Street (Ground Level), George White Street (Upper Ground Level) and Level 1 Glass Walk malls in Cabot Circus.
Quakers Friars is situated on an easy slope.
Other Floors (Main)
The floors which are accessible by stairs are Ground-Upper Ground.
There are 15+ steps between floors.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Escalators can be used to access other floors.
The floors which are accessible by escalator are 1-2-3.
The escalator steps are not clearly marked.
The head and foot of the escalators are not clearly marked.
Lift (Main)
There is not a lift for public use.
The lift is located in the central area of Cabot Circus.
The lift is a standard lift.
The floors which are accessible by this lift are Ground-Upper Ground-Level 1 Glass Walk.
The lift is 125m (137yd) from the link bridge.
The dimensions of the lift are 2.05m x 1.6m (6ft 8in x 5ft 2in).
The clear door width is 110cm.
There are separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
Changing Places
Location and access
The facility is located off the central area on ground Level.
The facility is 65m (71yd) from the main lift.
There is level access to the facility.
Dimensions and features
You do need a key for the facility.
It is a radar key.
The key can be obtained from the information desk.
The dimensions of the facility are 280cm x 350cm (9ft 2in x 11ft 5in).
The facility changing bench height is adjustable.
The facility changing bench is free standing.
The length of the bench is 190cm (6ft 2in).
The facility hoist is mobile.
The sling is attached to the hoist by hook and loop.
The facility toilet is peninsular.
The transfer space on the left as you face the toilet is 110cm (3ft 7in).
The transfer space on the right as you face the toilet is 120cm (3ft 11in).
Wall mounted rails are not available.
Drop down rails are provided.
As you face the toilet the drop down rails are on both sides.
The type of sink is fixed.
Wall mounted hand rails are available at the sink.
As you face the sink rails are available on both sides.
Disposal facilities are available.
A privacy screen is not available.
Wide tear off paper roll is not available.
The facility has a non slip floor.
A functioning emergency alarm is not available.
No emergency alarm is fitted in the cubicle.
Accessible Toilet (Adapted Changing Facility)
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The accessible toilet is 65m (71yd) from the main lift.
The accessible toilet is located in the adapted changing facility.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is required for the accessible toilet.
The key is a radar key.
The key can be obtained from the information desk.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 90cm (2ft 11in).
The door is heavy.
The dimensions of the accessible toilet are 280cm x 350cm (9ft 2in x 11ft 5in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on both sides.
The lateral transfer space is 110cm (3ft 7in).
There is a dropdown rail on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are not available.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is poor.
Lighting levels are medium.
Accessible Toilet (Level 3)
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 120m (131yd) from the main lift.
The accessible toilet is located next to the management suite on Level 1 Glass Walk.
There is not level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 90cm (2ft 11in).
The door is heavy.
The dimensions of the accessible toilet are 150cm x 380cm (4ft 11in x 12ft 5in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 85cm (2ft 9in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 43cm (1ft 4in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is fair.
Lighting levels are medium.
There are 7 more adapted toilets, with identical specifications, in the same location.
Additional adapted toilets, with identical specifications, are also available on Level 1 Glass Walk.
Level Change (Level 1 Glass Walk Toilets and Management Suite)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the toilets .
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located on Level 1 Glass Walk.
The female and male toilets are 120m (131yd) from the main lift.
Inside the venue, there is level access to the female and male toilet.
This is by lift.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are located within the venue.
The baby change facilities are located in separate rooms next to the toilets.
The height of the baby change table once extended is 90cm (2ft 11in).
Inside the venue, there is level access to the baby change facility.
This is by lift.
Additional standard toilets are available on Ground Level.
Additional Information
Staff do not receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
A member of staff trained in BSL skills is not generally on duty.
Staff are Text Relay aware.
