Disabled Access Guide for Butlins

The venue is situated outside the centre of the town or city.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Bognor Regis.

This venue does have its own car park.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 9 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 4.5m x 3.4m (14ft 9in x 11ft 1in).

The nearest designated bay is 25m (27yd) from the main accessible entrance.

The route from the car park to the entrance is accessible to a wheelchair user unaided.

The car park surface is tarmac.

The patron does not have to cross a road.

There are various designated parking bays throughout the venue.

There is level access to the service.

The main doors open (no doors).

The door opening is 110cm (3ft 7in) wide.

The entrance for guests staying at the resort is a vehicle entrance. Guests park their vehicles near to their accommodation.

The reception desk is 20m (22yd) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is not level access to the service.

This venue does play background music.

The lighting levels are bright.

There are various easy and moderate slopes and ramps located throughout the park to access a variety of services.

Once inside, there is level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 75cm (2ft 5in) cm.

Menus are .

Menus are available in Braille.

Menus are not available in large print.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is traditional.

There is a talking menu available. There are other restaurants throughout the venue. All restaurants have level access or are accessed via easy or moderate ramps.

Once inside, there is level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 74cm (2ft 5in) cm.

Menus are .

Menus are not available in Braille.

Menus are not available in large print.

Menus are clearly written.

Menus are presented in contrasting colours.

There are other bars throughout the venue. All are accessed via easy or moderate ramps.

Adapted Rooms

Auxiliary Aids - general

Standard Rooms

There is a swimming pool.

There is a fitness suite.

There is level access to all adapted accommodation.

There are not designated spaces for wheelchair users.

This venue does not provide audio described performances.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

A deposit is not required for the hearing system.

There is a wheelchair to borrow.

To borrow the wheelchair from shop mobility.

Assistance dogs are allowed in the auditorium.

There is a ramped entrance into the water.

There is a wet side chair available.

There are steps into the swimming pool.

There is a handrail on both sides of the steps.

There are 3 steps.

There is not a ladder type entrance into the water.

Access for disabled visitors is via the Skyline.

There is a roll in shower available.

There are not adapted changing rooms available.

Access for disabled visitors is via the Skyline.

There is a roll in shower available.

Staff do receive disability awareness training.

Documents are available in Braille.

Documents are available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is generally on duty.

Staff are trained to BSL level 1.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

There is a soft play area for children.

There is an audio special needs guide available.

The photo shows the roll in shower which is available in the adapted accommodation.