Disabled Access Guide for The Buckley Practice

The venue is also open one Saturday in three, 09:00 - 12:30.

Please contact the venue for further details.

The venue is situated outside the centre of the town.

This venue is situated in Bromley.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Bromley North.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are uneven surfaces.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

The venue will reserve a space for disabled customers if contacted in advance.

This information is for the entrance located at the front of the venue.

There is not level access to the service.

The bell is not in a suitable position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 81cm (2ft 7in) wide.

There is a second set of doors.

The doors open both ways.

The doors are single width.

The doors are heavy.

The door opening is 88cm (2ft 10in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 3 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do not have handrails.

The desk is 3m (9ft 10in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are bright.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is a hearing assistance system.

The system is a portable loop.

Staff are trained to use the hearing assistance system.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are bright.

The type of flooring in walkways and corridors is carpet.

Disabled patients will be seen on the ground floor.

There is a waiting room / area.

The waiting room / area is 4m (13ft 1in) from the main entrance.

There is level access into the waiting room / area.

There are not doors into the waiting room / area.

The type of flooring is carpet.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

No tables are permanently fixed.

All chairs have armrests.

Announcements are in person.

Lighting levels are bright.

The room does have background music playing.

There is a television.

The television does have subtitles.

There is space for an assistance dog to rest.

There are no vending machines.

There is a children's play area.

There is an additional waiting room on the first floor.

The first photo shows the waiting room on the ground floor.

The second photo shows the waiting room on the first floor.

There are 5 consultation / treatment rooms available.

The room surveyed was Chris Shaw's Room.

The consultation / treatment room is 3m (9ft 10in) from the stairs.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The door opening is 69cm (2ft 3in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is adjustable.

All chairs have armrests.

All chairs are permanently fixed.

All tables are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does have background music playing.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

The services on the floors which are not accessible are additional consultation rooms and standard toilets.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located on the first floor.

The unisex toilets are 2m (6ft 6in) from the stairs.

Inside the venue, there is not level access to the unisex toilet.

Lighting levels are bright.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is generally on duty.

Staff are trained to BSL level (unknown at time of research).

Staff are not Text Relay aware.

Plastic cups are available.