Disabled Access Guide for Buckhurst Hill Library

For up to date opening times, please use the following link Library Opening Times

The venue is situated within the centre of the town.

The venue is not on a road with a steep gradient.

The venue is in a pedestrian area.

The nearest mainline Railway Station is Chingford.

There is not a bus stop within 150m (164yds) of the venue.

The nearest underground station is Buckhurst Hill.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 6.8m x 1.9m (22ft 3in x 6ft 2in).

On street Blue Badge parking is located in Queen's Road.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 6.8m x 1.9m (22ft 3in x 6ft 2in).

Standard marked parking bays are located in Queen's Road.

There is not a designated drop off point.

There is level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 130cm (4ft 3in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The doors are .

The door opening is 130cm (4ft 3in) wide.

The reception desk is 5m (16ft 4in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is level access to the service.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers can charge scooters or wheelchairs at the venue.

This library does not house a regular supply of books in Braille.

This library does house a regular supply of books in large print.

This library does house a regular supply of books on tape or disc.

There is an ordering service.

It takes approximately 1-14 days to process an order.

The library does have computers with accessible software.

Auxiliary aids are available for computer users.

A large text keyboard is not available for computer users.

A large rollerball mouse is not available for computer users.

A height adjustable table is not available for computer users.

Other computer auxiliary aids include height adjustable chairs.

Equipment available for people with a visual impairment includes zoom text and jaws.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents are available in large print.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are Text Relay aware.

Children are welcomed at the venue.

There is a soft play area for children.

Audio version of library welcome guide available on request.