Disabled Access Guide for Browns Chemist

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Queen's Park.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Westbourne Park.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 2.05m x 4.9m (6ft 8in x 16ft ).

Standard marked parking bays are located in Shirland Road.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 80cm (2ft 7in) wide.

There are steps to access this area/service.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

The counter is 6m (19ft 8in) from the main entrance.

There is level access from the entrance.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

The height of the counter is medium.

There is not a lowered section.

There is not a hearing assistance system available.

Lighting levels are medium.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is carpet.

There are 1 consultation / treatment rooms available.

There is not level access to the consultation / treatment room.

There are not doors into the consultation / treatment room.

The type of flooring is concrete.

There is a chair.

The chair is not adjustable.

No chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

A sling is not available.

Lighting levels are medium.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are steps to access this area/service.

The steps are located to the rear of the venue.

There are 15+ steps to the area/service.

The lighting levels at the steps are medium.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on the right going up.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do not receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Text Relay aware.

Children are welcomed at the venue.