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Disabled Access Guide for Bromley North Station
North Road
Bromley
Kent
BR1 3NN
Tel: 0845 000 2222
Fax: 0845 678 6976
Textphone: 0800 783 4548
Web: http://www.southeasternrailway.co.uk
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Location
The venue is situated within the centre of the area.
This venue is situated in Bromley.
The venue is not on a road with a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the side of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 4 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.65m x 5.8m (11ft 11in x 19ft ).
The nearest designated bay is 58m (63yd) from the main entrance.
The furthest designated bay is 68m (74yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are dropped kerbs.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does have a height restriction barrier.
The maximum height is 2.1m (6ft 10in).
There is not a designated drop off point.
The height restriction applies to the main car park and not the Blue Badge bays.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 198cm (6ft 5in) wide.
Outside Access (Alternative Entrance)
This information is for the entrance located at the side of the building.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 170cm (5ft 6in) wide.
Level Change (Alternative Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading from the entrance to the services.
The ramp or slope is easy.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Reception (Ticket Office)
The reception desk is 7m (22ft 11in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
| Day | Opening Times |
|---|---|
| Monday | 06:15 - 19:00 |
| Tuesday | 06:15 - 19:00 |
| Wednesday | 06:15 - 19:00 |
| Thursday | 06:15 - 19:00 |
| Friday | 06:15 - 19:00 |
| Saturday | 07:20 - 14:00 |
| Sunday | Closed |
Inside Access
There is level access to the service.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
Train Station
There are 2 platform(s) at this station.
The station is staffed.
There are generally 1 member(s) of staff on duty.
There is not an office to obtain help.
There is a ticket office.
The ticket office is located on the left as you enter the main entrance.
The ticket office is 7m (22ft 11in) from the main entrance.
The train companies operating from within this station are Southeastern Railway.
There is not a taxi rank.
Shops and services within the station include Yum Yum's Cafe and Peter Morris collector's shop.
All key concourse shops and services have level access.
Announcements on platforms are both audio and visual.
Adapted toilets are located on the main station concourse.
There is not a wheelchair available to borrow.
The station is only staffed when the ticket office is open.
Platform
This information is for platform(s) 1,2.
The platform(s) which has/have level access is/are 1,2.
Adapted toilets are 25m (27yd) from the main entrance.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The accessible toilet is 25m (27yd) from the main entrance.
The accessible toilet is located on the left of the main concourse within the toilet block.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is required for the accessible toilet.
The key is a radar key.
The key can be obtained from ticket office staff.
The door opens outwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 93cm (3ft ).
The door is light.
The dimensions of the accessible toilet are 185cm x 220cm (6ft x 7ft 2in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 114cm (3ft 8in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is push.
There is not a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There are not mirrors in the accessible toilet.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is not a hand dryer.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located within the toilet block.
The female and male toilets are 25m (27yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the venue.
A radar key is required for access to these toilets.
Please ask at the ticket office.
Additional Information
Staff do receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
A member of staff trained in BSL skills is not generally on duty.
This service cannot be requested.
Staff are Text Relay aware.
Comments
The assisted travel no. is 0800 783 4524
