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There is a hopper shuttle bus which runs between Ashford and St Peter's hospital sites Monday - Friday, and is freely available to all staff, patients and visitors.
Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to limited capacity and no secure storage available.
The venue is situated outside the centre of the town.
This venue is situated in Ashford.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Ashford.
There is a bus stop within 150m (164yds) of the venue.
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 4 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.8m x 5m (12ft 5in x 16ft 4in).
The nearest designated bay is 20m (22yd) from the main entrance.
The furthest designated bay is 40m (44yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
The car park is pay and display.
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 186cm (6ft 1in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 186cm (6ft 1in) wide.
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
The floors which are accessible by stairs are G-1-2.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
There is a lift for public use.
The lift is located on both sides as you enter.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2.
The lift is 12m (13yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 2.8m x 1.9m (9ft 2in x 6ft 2in).
The clear door width is 110cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
There are identical lifts on either side of the lobby area.
This information is for the entrance located on the 1st floor corridor.
There is level access to the service.
Level access is via lift.
The main doors open towards you (pull).
The doors are double width.
The doors are permanently held open.
The door opening is 170cm (5ft 6in) wide.
The desk is 6m (19ft 8in) from the 1st floor.
There is level access to reception from the entrance.
The reception desk is high.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a portable loop.
Staff are trained to use the hearing system.
| Day | Opening Times |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Access is by appointment only.
There is a waiting room / area.
The waiting room / area is 5m (16ft 4in) from the ward.
There is level access into the waiting room / area.
There are not doors into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
All chairs have armrests.
Announcements are audible.
Announcements are in person.
Information in other languages and formats is available on request.
The room does not have background music playing.
There is a television.
The television does not have subtitles.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
There is level access once inside the venue.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
The type of flooring in walkways and corridors is vinyl.
There are 4 consultation / treatment rooms available.
The room surveyed was 1.
The consultation / treatment room is 2m (6ft 6in) from the 1st floor ward entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 84cm (2ft 9in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is not a chair.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
There are adapted toilets within this venue designated for public use.
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 10m (11yd) from the 1st floor entrance.
The adapted toilet is located on the right as you face the reception desk.
There is level access to the adapted toilet.
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards and outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 80cm (2ft 7in).
The door is light.
The dimensions of the adapted toilet are 300cm x 210cm (9ft 10in x 6ft 10in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 104cm (3ft 4in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is twist/turn.
There is not a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is not a coat hook.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the left.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 43cm (1ft 4in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 125cm (4ft 1in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 79cm (2ft 7in) high.
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are bright.
The adapted toilet is also used as a standard unisex toilet.
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Type Talk aware.