Disabled Access Guide for Boots Opticians

The venue is situated within the centre of the area.

This venue is situated in Orpington.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Orpington.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The name of the car park is The Walnuts car park.

The car park is located on the High Street.

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 1.6m x 4.7m (5ft 2in x 15ft 5in).

On street Blue Badge parking is located at the rear of the venue.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

The Blue Badge bays have maximum 3 hour stay.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 91cm (2ft 11in) wide.

The desk is 8m (26ft 2in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are bright.

There is not a hearing assistance system.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

The type of flooring in walkways and corridors is vinyl.

There is a waiting room / area.

The waiting room / area is 8m (26ft 2in) from the main entrance.

There is not level access into the waiting room / area.

There are not doors into the waiting room / area.

The type of flooring is vinyl.

No chairs are permanently fixed.

Some chairs have armrests.

Announcements are in person.

Information is available in large print on request.

Lighting levels are bright.

There is no television.

There is space for an assistance dog to rest.

There is no children's play area.

There are steps to access this area/service.

The steps are located in the corridor leading to the service(s).

There are 7 steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

Chairs are available on the ground floor.

There are 3 consultation / treatment rooms available.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 90cm (2ft 11in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

Some tables are permanently fixed.

Lighting levels are adjustable.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.