Disabled Access Guide for Boots London Queensway

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Paddington.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Bayswater.

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The name of the car park is Whiteleys.

The car park is located in Redan Place.

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 2.05m x 6m (6ft 8in x 19ft 8in).

On street Blue Badge parking is located in Queensway.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 2.05m x 5.5m (6ft 8in x 18ft ).

Standard marked parking bays are located in Queensway.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 180cm (5ft 10in) wide.

The counter is 10m (11yd) from the main entrance.

There is level access from the entrance.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

The height of the counter is high.

There is a lowered section.

There is a hearing assistance system available.

The type of system is portable loop.

Staff are trained to use the hearing assistance system.

Lighting levels are medium.

There is level access once inside the venue.

There is a hearing assistance system.

The system is a portable loop.

Staff are trained to use the hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers can charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is tiles.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 30m (33yd) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 77cm (2ft 6in) wide.

The type of flooring is tiles.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is not adjustable.

No chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

Lighting levels are medium.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.

Children are welcomed at the venue.