Disabled Access Guide for Boots

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Charing Cross.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Bond Street.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located in Oxford Street.

There is level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 150cm (4ft 11in) wide.

The automatic doors are push pad operated.

This information is for the entrance located in the West One Shopping Centre.

There is level access to the service.

The main doors open (no doors).

The counter is 5m (16ft 4in) from the stairs.

There is not level access from the entrance.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

The height of the counter is high.

There is a lowered section.

There is a hearing assistance system available.

The type of system is portable loop.

Staff are trained to use the hearing assistance system.

Lighting levels are bright.

There is not level access once inside the venue.

There is a hearing assistance system.

The system is a portable loop.

Staff are trained to use the hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is vinyl.

There are steps to access this area/service.

The steps are located just beyond the entrance.

There are 4 steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There is not a standard and/or platform lift to access this area/service.

There are 1 consultation / treatment rooms available.

There is not level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 84cm (2ft 9in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is not a bed/couch.

There is a chair.

The chair is not adjustable.

All chairs have armrests.

No chairs are permanently fixed.

Some tables are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

The floors which are accessible by stairs are B-G.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

The services on the floors which are not accessible are the pharmacy and consultation room.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.

Children are welcomed at the venue.