Disabled Access Guide for Boots

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The venue is in a pedestrian area.

The nearest mainline Railway Station is Charing Cross.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Covent Garden.

This venue does not have its own car park.

On street marked Blue Badge bays are available.

On street Blue Badge parking is located on Floral Street.

This information is for the entrance located on James Street.

There is level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are permanently held open.

The door opening is 147cm (4ft 9in) wide.

There is not level access once inside the venue.

This venue does not play background music.

The lighting levels are bright.

The type of flooring in walkways and corridors is vinyl.

There are steps to access this area/service.

The steps are located to the left as you enter.

There are 15+ steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There is not level access from the entrance.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

The height of the counter is medium.

There is a lowered section.

There is a hearing assistance system available.

The type of system is portable loop.

Staff are trained to use the hearing assistance system.

Lighting levels are bright.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do not receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Text Relay aware.

Children are welcomed at the venue.