Disabled Access Guide for Boots

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Charing Cross.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Charing Cross.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

There is a convenient drop off point in front of the station next to the taxi rank.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open both ways.

The doors are double width.

The doors are heavy.

The door opening is 152cm (4ft 11in) wide.

This information is for the entrance located inside the station terminal.

There is not level access to the service.

The main doors open (no doors).

The door opening is 146cm (4ft 9in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The counter is 3m (9ft 10in) from the main entrance.

There is level access from the entrance.

There is a prescription box.

The prescription box is at a suitable height for a wheelchair user.

There is a bell to attract attention.

The bell is at a suitable height for a wheelchair user.

There is sufficient space to write or sign documents on the counter.

The height of the counter is low.

There is a hearing assistance system available.

The type of system is portable loop.

Staff are trained to use the hearing assistance system.

Lighting levels are bright.

There is level access once inside the venue.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is vinyl.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 6m (19ft 8in) from the front entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 90cm (2ft 11in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is not adjustable.

All chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

A sling is not available.

Lighting levels are bright.

The room does not have background music playing.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do receive disability awareness training.

Documents are not available in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.

Children are welcomed at the venue.