Disabled Access Guide for Blood Tests Department

The venue is situated outside the centre of the town.

This venue is situated in Bishops Stortford.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Bishops Stortford.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 4 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.2m x 4.8m (10ft 5in x 15ft 8in).

The nearest designated bay is 40m (44yd) from the main entrance.

The furthest designated bay is 55m (60yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user unaided.

The car park surface is block paving.

The patron does have to cross a road.

The road is not generally busy.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

There are 7 designated bays located on the right as you face the main entrance.

There are a further 5 designated bays located at the entrance to the car park.

These bays are 500cm x 400cm.

The nearest bay to the main entrance is 15m and the furthest bay is 36m from the main entrance.

Parking is free for persons holding and clearly displaying a Blue Badge.

All other parking is pay and display.

The photographs show both the bays near the entrance and those within the car park.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 158cm (5ft 2in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 158cm (5ft 2in) wide.

This information is for the entrance located off the ground floor foyer.

There is level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 140cm (4ft 7in) wide.

There is level access once inside the venue.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers can charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is vinyl.

The desk is 2m (6ft 6in) from the foyer.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

The desk is not generally staffed.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is not a touchscreen.

There is not a prescription box.

There is not a bell to attract attention.

There is not sufficient space to write or sign documents on the counter.

The reception desk is for patients to drop off samples to the Blood Tests Department.

The photograph on the right shows the ticket machine.

Visitors to the Blood Tests Department should take a ticket and then wait until their number is shown on the digital display above the entrance doors.

There is a waiting room / area.

The waiting room / area is 58m (63yd) from the main entrance.

There is level access into the waiting room / area.

There are not doors into the waiting room / area.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

All chairs have armrests.

Announcements are visual.

Lighting levels are bright.

The room does not have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 58m (63yd) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 132cm (4ft 3in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a bed/couch.

The bed/couch is adjustable.

There is a chair.

The chair is not adjustable.

All chairs have armrests.

No chairs are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are no adapted toilets within this venue designated for public use.

The nearest adapted toilets are in the Outpatients Department.

Please see the guide for the Outpatients Department of the Herts and Essex Hospital for details.

Availability and Location of Standard Toilets

Standard toilets are not available.

The nearest standard male and female toilets are located in the Outpatients Department.

Please see the guide for the Outpatients Department of the Herts and Essex Hospital for details.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Text Relay aware.

Children are welcomed at the venue.