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Blanche Heriot Unit
Abbey Wing, St Peter′s Hospital
Guildford Road
Chertsey
Surrey
KT16 0PZ
Tel: 01932 722669
Fax: 01932 874757
Web: http://www.ashfordstpeters.nhs.uk
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Introduction
The Blanche Heriot Unit is located on the ground floor of the Abbey Wing.
There is a hopper shuttle bus which runs between Ashford and St Peters hospital sites, on Monday to Friday only, and is freely available to all staff, patients and visitors.
Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:30 - 16:00 |
| Tuesday | 13:30 - 18:00 |
| Wednesday | 09:30 - 16:00 |
| Thursday | 14:30 - 18:00 |
| Friday | 09:30 - 12:00 |
| Saturday | Closed |
| Sunday | Closed |
Each day is appointment only, except Thursdays which is a walk in clinic.
Location
The venue is situated outside the centre of the town.
This venue is situated in Chertsey.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Chertsey.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 2.2m x 5m (7ft 2in x 16ft 4in).
The nearest designated bay is 24m (26yd) from the main entrance.
The furthest designated bay is 28m (30yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the side of the building.
There is not level access to the service.
The intercom is in a position to allow wheelchair users to gain access.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 160cm (5ft 2in) wide.
No Level Access (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Reception
The desk is 3m (9ft 10in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 3m (9ft 10in) from the main entrance.
There is level access into the waiting room / area.
There are doors into the waiting room / area.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 78cm (2ft 6in) wide.
The type of flooring is carpet.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
All chairs have armrests.
Announcements are in person.
Information in other languages and formats is available on request.
Lighting levels are bright.
The room does not have background music playing.
There is a television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
There are separate identical male and female waiting rooms available.
Inside Access
There is level access once inside the venue.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is vinyl.
Consultation / Treatment Room
There are 4 consultation / treatment rooms available.
The room surveyed was Nurse Treatment Room.
The consultation / treatment room is 3m (9ft 10in) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 85cm (2ft 9in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by loop.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is located at the rear of the unit.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 90cm (2ft 11in).
The door is light.
The dimensions of the adapted toilet are 175cm x 200cm (5ft 8in x 6ft 6in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 60cm (1ft 11in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is twist/turn.
There is not a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are not available.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 40cm (1ft 3in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located to the left as you enter.
The female toilets are 7m (22ft 11in) from the main entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located to the right as you enter.
The male toilets are 3m (9ft 10in) from the main entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Type Talk aware.
Children are welcomed at the venue.
