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Disabled Access Guide for Blackheath Station
Tranquil Vale
Blackheath
London
SE3 9LE
Tel: 0845 000 2222
Fax: 0845 678 6976
Textphone: 0800 783 4548
Web: http://www.southeasternrailway.co.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 06:10 - 20:00 |
| Tuesday | 06:10 - 20:00 |
| Wednesday | 06:10 - 20:00 |
| Thursday | 06:10 - 20:00 |
| Friday | 06:10 - 20:00 |
| Saturday | 06:40 - 20:00 |
| Sunday | 08:10 - 19:40 |
Location
The venue is situated within the centre of the town or city.
This venue is situated in Blackheath.
The venue is not on a road with a steep gradient.
Parking
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
The car park is located beside the station.
Outside Access (Platform 1 Entrance)
This information is for the entrance located opposite the entrance to platform 1.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are light.
The door opening is 144cm (4ft 8in) wide.
Level Change (Platform 1 Entrance)
There are steps to access this area/service.
There are 15+ steps to the area/service.
The lighting levels at the steps are bright.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
Outside Access (Platform 2 Entrance)
This information is for the entrance located opposite the entrance to platform 2.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are light.
The door opening is 142cm (4ft 7in) wide.
Level Change (Platform 2 Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading down to platform 2.
The ramp or slope is steep.
The ramp or slope is permanent.
The width of the ramp or slope is 213cm (6ft 11in).
Outside Access (Ticket Office Entrance)
This information is for the entrance located opposite the ticket office.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are light.
The door opening is 85cm (2ft 9in) wide.
Level Change (Ticket Office Entrance)
There are steps to access this area/service.
There are 1 steps to the area/service.
The lighting levels at the steps are bright.
The steps are not clearly marked.
The steps are shallow.
Reception
The reception desk is 5m (16ft 4in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Train Station
There are 2 platform(s) at this station.
The station is not staffed.
There is not an office to obtain help.
The train companies operating from within this station are South Eastern.
There is not a taxi rank.
Shops and services within the station include newsagent's kiosk and drinks kiosk.
Announcements on platforms are both audio and visual.
Platform
This information is for platform(s) 1-2.
The platform(s) accessed by ramp / slope is/are 2.
The platform(s) accessed by steps only is/are 1.
The ramp is steep.
The ramp is permanent.
The ramp/slope is located leading to platform 2.
There are 15+ steps.
The steps are well lit.
The steps are medium height.
The steps have handrails.
The steps have handrails on on both sides going up.
The steps are not clearly marked.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
The accessible toilet is located in the female toilets.
There is not level access to the accessible toilet.
Features and dimensions of accessible toilets
This is not a unisex toilet.
The door opens inwards.
The door is locked by a sliding bolt.
The dimensions of the accessible toilet are 212cm x 118cm (6ft 11in x 3ft 10in).
There is not a lateral transfer space.
The tap type is lever.
There is not a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
The height of the toilet seat above floor level is 43cm (1ft 4in).
There is a hand dryer.
The hand dryer is placed higher than 100cm.
The hand dryer is 132cm (4ft 3in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 101cm (3ft 3in) high.
There is a sink.
The sink is placed higher than 74cm.
The sink is 76cm (2ft 5in) high.
Colour contrast and lighting in accessible toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are not available.
The adapted toilet is not fully adapted for a wheelchair user.
It is only accessible via three medium steps from platform level with a handrail on the right hand side.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located downstairs on platform 1.
Inside the venue, there is not level access to the female and male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Additional Information
Staff do receive disability awareness / equality training.
Documents are not available in Braille.
Documents can be requested in large print.
Staff are Text Relay aware.
