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Disabled Access Guide for Blackfriars Station
Queen Victoria Street
London
EC4V 4DY
Tel: 020 7922 2611
Fax: 020 7922 6138
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Location
The venue is situated within the centre of the town or city.
This venue is situated in London.
The venue is not on a road with a steep gradient.
Parking
This venue does not have its own car park.
On street marked Blue Badge bays are not available.
Outside Access (Queen Victoria Street)
There is level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 90cm (2ft 11in) wide.
Outside Access (Queen Victoria Street)
There is not level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 100cm (3ft 3in) wide.
Level Change (Queen Victoria Street)
There is a ramp or slope to access this area/service.
The ramp or slope is located 150 metres down the road from the main entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 220cm (7ft 2in).
This entrance is located further down Queen Victoria Street at the entrance of Baynard House.
Once at the top of the ramp the entrance is 60 metres to the right.
Reception
The reception desk is 12m (13yd) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is not level access to the service.
The lighting levels are bright.
Level Change (Inside Access)
There are steps to access this area/service.
There are 15+ steps to the area/service.
The lighting levels at the steps are bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The handrails are on both sides.
This information refers to access when entering the station via the main entrance.
There is level access to the services via the alternative entrance.
Train Station
There are 5 platform(s) at this station.
The station is staffed.
There are generally 3 member(s) of staff on duty.
There is an office to obtain help.
This office is located on Platform 3.
The train companies operating from within this station are First Capital Connect, London and South Eastern.
There is a taxi rank.
The taxi rank is located outside the entrance on Queen Victoria Street.
The taxi rank is 100m (109yd) from the accessible entrance.
Shops and services within the station include newsagents, coffee shop, WHSmith.
Announcements on platforms are both audio and visual.
Platforms 1-2-3-4 are accessible to a wheelchair user.
Platform
The platform(s) which has/have level access is/are 1,2,3,4.
The platform(s) accessed by steps only is/are 5.
The platform(s) which can be accessed by using alternative outside access entrances only is/are 1,2,3,4.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is for the sole use of disabled people.
The accessible toilet is 40m (44yd) from the accessible entrance.
The accessible toilet is located in the main foyer next to Platform 1.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is required for the accessible toilet.
The key is a radar key.
The key can be obtained from a member of staff.
The door opens outwards.
The door is locked by a locking handle.
The dimensions of the accessible toilet are 200cm x 300cm (6ft 6in x 9ft 10in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 115cm (3ft 9in).
The tap type is lever.
There is not a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are not mirrors in the accessible toilet.
The height of the toilet seat above floor level is 81cm (2ft 7in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 130cm (4ft 3in) high.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are not available.
There are baby changing facilities in the adapted toilet.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located in the foyer next to Platform 1.
The female toilets are 38m (41yd) from the accessible entrance.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located in the foyer next to Platform 1.
The male toilets are 35m (38yd) from the accessible entrance.
Lighting levels are bright.
Additional Information
Staff do receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
