Disabled Access Guide for Bexleyheath Station

The venue is situated within the centre of the area.

This venue is situated in Bexleyheath.

The venue is on a road with a steep gradient.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is not free for Blue Badge holders.

The car park is at the side of the venue.

The car park type is open air/surface.

There are 3 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 4m x 5m (13ft 1in x 16ft 4in).

The nearest designated bay is 50m (55yd) from the Platform 2 entrance.

The furthest designated bay is 56m (61yd) from the Platform 2 entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

The patron does have to cross a road.

The road is not generally busy.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This entrance gives access to platforms 1.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open (no doors).

The door opening is 200cm (6ft 6in) wide.

There is not level access to the service.

The main doors open (no doors).

The door opening is 140cm (4ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading to the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The reception desk is 4m (13ft 1in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk has a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is level access to the service.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

There are 2 platform(s) at this station.

The station is staffed.

There are generally 1 member(s) of staff on duty.

The station is not staffed between 18:40-06:10.

There is not an office to obtain help.

There is a ticket office.

The ticket office is located on the left as you enter.

The ticket office is 3m (9ft 10in) from the main entrance.

The train companies operating from within this station are SouthEastern.

There is not a taxi rank.

Announcements on platforms are both audio and visual.

Wider ticket barriers are available to access platforms.

Adapted toilets are not located on the platform(s).

Adapted toilets are not located on the main station concourse.

There is not a wheelchair available to borrow.

This information is for platform(s) 1-2.

The platform(s) which has/have level access is/are 1.

The platform(s) accessed by ramp / slope is/are 2.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located on Platform 1.

The female and male toilets are 22m (24yd) from the main entrance.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are medium.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.