Disabled Access Guide for Benson Pharmacy

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Paddington.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Royal Oak.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 88cm (2ft 10in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The counter is 5m (16ft 4in) from the main entrance.

There is level access from the entrance.

There is not a prescription box.

There is not a bell to attract attention.

There is not sufficient space to write or sign documents on the counter.

The height of the counter is medium.

There is not a lowered section.

There is not a hearing assistance system available.

Lighting levels are medium.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

Music is played throughout the venue.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is carpet.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 3m (9ft 10in) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 75cm (2ft 5in) wide.

The type of flooring is carpet.

There is not room for a wheelchair user to manoeuvre.

There is a chair.

The chair is not adjustable.

No chairs have armrests.

No chairs are permanently fixed.

All tables are permanently fixed.

A hoist is not available.

Lighting levels are medium.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do not receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.

Children are welcomed at the venue.