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Disabled Access Guide for Belgravia Surgery
24-26 Eccleston Street
London
SW1W 9PY
Tel: 020 7590 8000
Fax: 020 7590 8010
Web: http://www.belgravia-surgery-sw1.nhs.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the city.
This venue is situated in London.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Victoria.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Victoria.
Parking
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
The name of the car park is Victoria Coach Station Cark Park.
The car park is located off Semley Place.
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are available.
The dimensions of the standard marked parking bays are 1.8m x 4.7m (5ft 10in x 15ft 5in).
Standard marked parking bays are located in Eccleston Street.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 100cm (3ft 3in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
The width of the ramp or slope is 103cm (3ft 4in).
There is a 3cm threshold in front of the ramp.
Reception (Main)
The desk is 4m (13ft 1in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
There is not a touchscreen.
There is not a prescription box.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does play background music.
Music is played in some parts of the venue.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
The type of flooring in walkways and corridors is vinyl.
Waiting Room / Area (Lower Ground Floor)
There is a waiting room / area.
The waiting room / area is 1m (3ft 3in) from the lift.
There is level access into the waiting room / area.
Level access is by lift.
There are not doors into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
All chairs have armrests.
Announcements are in person.
Information is available in different languages.
Information in other languages and formats is available on request.
Lighting levels are bright.
The room does not have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Waiting Room / Area (Ground Floor)
There is a waiting room / area.
The waiting room / area is 1m (3ft 3in) from the main entrance.
There is level access into the waiting room / area.
There are not doors into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
All chairs are permanently fixed.
No chairs have armrests.
Announcements are in person.
Information in other languages and formats is available on request.
Lighting levels are medium.
The room does have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Waiting Room / Area (First Floor)
There is a waiting room / area.
The waiting room / area is 1m (3ft 3in) from the lift.
There is level access into the waiting room / area.
Level access is by lift.
There are not doors into the waiting room / area.
The type of flooring is carpet.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
All chairs have armrests.
Announcements are in person.
Information in other languages and formats is available on request.
Lighting levels are medium.
The room does have background music playing.
There is no television.
There is not space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Consultation / Treatment Room (Consultation Room 2)
There are 8 consultation / treatment rooms available.
The room surveyed was Consultation Room 2.
The consultation / treatment room is 5m (16ft 4in) from the lift.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 86cm (2ft 9in) wide.
The type of flooring is carpet.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is not adjustable.
There is a chair.
The chair is not adjustable.
All chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Consultation / Treatment Room (Treatment Room - Minor Surgery)
The consultation / treatment room is 5m (16ft 4in) from the lift.
There is level access to the consultation / treatment room.
Level access is by lift.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 86cm (2ft 9in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
No chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Other Floors
The floors which are accessible by stairs are LG-G-1.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on the left side going up.
There is a landing.
Lift
There is a lift for public use.
The lift is located to the rear of reception.
The lift is a standard lift.
The floors which are accessible by this lift are LG-G-1.
The lift is 10m (11yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 0.85m x 1.4m (2ft 9in x 4ft 7in).
The clear door width is 80cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are not within reach for a wheelchair user.
The controls are 110cm-120cm in height.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does not have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 8m (26ft 2in) from the lift.
The adapted toilet is located on the lower ground floor.
There is not level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 86cm (2ft 9in).
The door is heavy.
The dimensions of the adapted toilet are 150cm x 300cm (4ft 11in x 9ft 10in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 75cm (2ft 5in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 76cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is fair.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are medium.
Baby change facilities are located within the venue.
The baby change facilities are located in the adapted toilet.
The height of the baby change table once extended is 90cm (2ft 11in).
Inside the venue, there is not level access to the baby change facility.
There is an additional standard unisex toilet on the ground floor, with stepped access.
Level Change (Adapted Toilet)
There is a ramp or slope to access this area/service.
The ramp or slope is located in the main corridor.
The ramp or slope is easy.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 106cm (3ft 5in).
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located on the 1st floor.
The unisex toilets are 4m (13ft 1in) from the lift.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are medium.
There is an additional standard unisex toilet on the ground floor, with stepped access.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are not Text Relay aware.
Children are welcomed at the venue.
