Local access information
across the country
Disabled Access Guide for Bedford Road Clinic
Bedford Road
Hitchin
Hertfordshire
SG5 1HF
Tel: 01462 427100
Fax: 01462 427133
Web: http://www.enherts-pct.nhs.uk
Email us about this Venue
Find more venues in NHS Hertfordshire
Introduction
Services/facilities within the building include Speech Therapy, CAMHS, Blood Clinic, Family Planning, the Leg Ulcer Department, a health visitor, the Hearing Advisory Service, Chiropody, Hitchin Counselling Service and the Enuresis Clinic.
Opening Times (Reception)
| Day | Opening Times |
|---|---|
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 16:45 |
| Saturday | Closed |
| Sunday | Closed |
Opening times for the clinics varies.
Please contact reception for details.
Location
The venue is situated within the centre of the town.
This venue is situated in Hitchin.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Hitchin.
There is a bus stop within 150m (164yds) of the venue.
Parking (Staff & Blue Badge Holders)
This venue does have its own car park.
Parking is free for all users.
The car park is at the back of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.6m x 4.8m (11ft 9in x 15ft 8in).
The nearest designated bay is 38m (41yd) from the main entrance.
The furthest designated bay is 42m (46yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are level changes with no dropped kerbs.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance )
This information is for the entrance located on the ground floor.
There is not level access to the service.
The main doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 83cm (2ft 8in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Outside Access (Reception Entrance)
This information is for the entrance located on the 1st floor.
There is not level access to the service.
The main doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 82cm (2ft 8in) wide.
Level Change (Reception Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope bypasses the steps.
The ramp or slope is located to the left as you face the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
There are steps to access this area/service.
The steps are located to the right as you face the entrance.
There are 6 steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
Reception
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
The desk is generally staffed.
Lighting levels are medium.
There is not a hearing assistance system.
There is not a touchscreen.
There is not a prescription box.
There is a bell to attract attention.
The bell is at a suitable height for a wheelchair user.
There is sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
The type of flooring in walkways and corridors is carpet, vinyl and tiles.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 3m (9ft 10in) from the main entrance.
There is level access into the waiting room / area.
There are doors into the waiting room / area.
The main doors open away from you (push).
The doors are single width.
The doors are light.
The door opening is 84cm (2ft 9in) wide.
The type of flooring is carpet and vinyl.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
Some chairs have armrests.
Announcements are in person.
Information in other languages and formats is not available on request.
Lighting levels are medium.
The room does not have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is a children's play area.
Consultation / Treatment Room (Consultation Room)
There are 6 consultation / treatment rooms available.
The room surveyed was the Chiropody Room.
The consultation / treatment room is 5m (16ft 4in) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are light.
The door opening is 77cm (2ft 6in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is adjustable.
All chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is not available.
Lighting levels are medium.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Other Floors
The floors which are accessible by stairs are LG-1.
There are 15+ steps between floors.
The steps are not clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 5m (16ft 4in) from the main entrance.
The adapted toilet is located on the ground floor.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 83cm (2ft 8in).
The door is heavy.
The dimensions of the adapted toilet are 260cm x 270cm (8ft 6in x 8ft 10in).
Floor manoeuvring space is not clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 170cm (5ft 6in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is not a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the left.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 50cm (1ft 7in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 120cm (3ft 11in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is fair.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are medium.
Baby change facilities are located within the venue.
The baby change facilities are located in the adapted toilet.
The height of the baby change table once extended is 90cm (2ft 11in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located at the rear of the building.
The unisex toilets are 10m (11yd) from the main entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are medium.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Children are welcomed at the venue.
There is a soft play area for children.
