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Disabled Access Guide for Beckenham Junction Station
Station Approach
Beckenham
Kent
BR3 1HY
Tel: 0845 000 2222
Fax: 0845 678 6976
Textphone: 0800 783 4548
Web: http://www.southeasternrailway.co.uk
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Location
The venue is situated within the centre of the town.
This venue is situated in Beckenham.
The venue is not on a road with a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 4m x 6m (13ft 1in x 19ft 8in).
The nearest designated bay is 20m (22yd) from the main entrance.
The furthest designated bay is 28m (30yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are dropped kerbs.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does have to cross a road.
The road is not generally busy.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are permanently held open.
The door opening is 141cm (4ft 7in) wide.
Reception (Ticket Office)
The reception desk is 10m (11yd) from the the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
| Day | Opening Times (Ticket Office) |
|---|---|
| Monday | 06:10 - 19:40 |
| Tuesday | 06:10 - 19:40 |
| Wednesday | 06:10 - 19:40 |
| Thursday | 06:10 - 19:40 |
| Friday | 06:10 - 19:40 |
| Saturday | 06:10 - 19:40 |
| Sunday | 08:10 - 17:40 |
Inside Access
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Train Station
There are 6 platform(s) at this station.
The station is staffed.
There are generally 3 member(s) of staff on duty.
There is not an office to obtain help.
There is a ticket office.
The ticket office is located within the Train Station foyer.
The ticket office is 10m (11yd) from the main entrance.
The train companies operating from within this station are Southeastern Railways.
There is not a taxi rank.
Shops and services within the station include a newsagents and dry cleaners.
All key concourse shops and services have level access.
Announcements on platforms are both audio and visual.
Platforms which have tactile markings at the platform edge are 1-6.
Adapted toilets are located on the platform(s).
Adapted toilets are located on platform(s) 2.
There is not a wheelchair available to borrow.
Platforms 5 and 6 are for Trams.
Platform
This information is for platform(s) 1-6.
The platform(s) which has/have level access is/are 1-2.
The platform(s) accessed by ramp / slope is/are 5-6.
The platform(s) accessed by steps only is/are 3-4.
Adapted toilets are 30m (33yd) from the the main entrance.
Level Change (Foot Bridge)
There are steps to access this area/service.
The steps are located on Platforms 2 and 3.
There are 15+ steps to the area/service.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The handrails are on both sides.
Level Change (Tram Platforms)
There is a ramp or slope to access this area/service.
The ramp or slope is located from the car park to the platforms.
The ramp or slope is easy.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The accessible toilet is 30m (33yd) from the main entrance.
The accessible toilet is located to the left as you enter on Platform 2.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is required for the accessible toilet.
The key is a radar key.
The key can be obtained from any platform officer.
The door opens inwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 83cm (2ft 8in).
The door is heavy.
The dimensions of the accessible toilet are 225cm x 295cm (7ft 4in x 9ft 8in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 230cm (7ft 6in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is a shelf within the accessible toilet.
The shelf is higher than 100cm (3ft 3in).
There are not mirrors in the accessible toilet.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 105cm (3ft 5in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 76cm (2ft 5in) high.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are medium.
Baby change facilities are located within the venue.
The baby change facilities are located within the adapted toilet.
The height of the baby change table once extended is 85cm (2ft 9in).
Inside the venue, there is level access to the baby change facility.
Level Change (Adapted Toilet)
There are steps to access this area/service.
The steps are located in front of the door.
There are 1 steps to the area/service.
The steps are not clearly marked.
The steps are shallow.
The steps do not have handrails.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located within the waiting room.
The female toilets are 27m (29yd) from the main entrance.
Inside the venue, there is level access to the female toilet.
Access to Standard Male Toilets
The male toilets are located on Platform 2.
The male toilets are 25m (27yd) from the main entrance.
Inside the venue, there is level access to the male toilet.
Additional Information
Staff do receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
Staff are Text Relay aware.
