Disabled Access Guide for Beatles Story

The venue is situated within the centre of the town or city.

This venue is situated in Liverpool.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Lime Street Station.

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The convenient drop off point is located at the loading bar outside the main entrance.

There is not level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are light.

The door opening is 166cm (5ft 5in) wide.

There are steps to access this area/service.

There are 15+ steps to the area/service.

The lighting levels at the steps are bright.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There is a platform lift available to overcome the stairs at the main entrance.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 158cm (5ft 2in) wide.

There is a second set of doors.

The doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 92cm (3ft ) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is moderate.

The ramp or slope is .

The width of the ramp or slope is 75cm (2ft 5in).

There are steps to access this area/service.

There are 1 steps to the area/service.

The lighting levels at the steps are bright.

The steps are not clearly marked.

The steps are deep.

The steps do not have handrails.

The portable ramp is used to overcome the step.

The reception desk is 8m (26ft 2in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is not a hearing assistance system.

The floors which are accessible by stairs are B-G.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

This venue does play background music.

The lighting levels are low.

The light levels change and vary from low to bright throughout the exhibition.

There are some ramped and stepped areas in the museum, there is an alternative entrance to the cavern which avoids the stepped area.

There are two ramps one at 111 cm and the other at 125 cm, there are two shallow steps well marked with a handrail on the right hand side.

There is an uneven surface which is paved and cobbled.

There is a lift for public use.

The lift is located outside, to the left of the main entrance.

The lift is a platform lift.

The floors which are accessible by this lift are LG-G.

The lift is 2m (6ft 6in) from the accessible entrance.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 1.29m x 0.86m (4ft 2in x 2ft 9in).

There is a lift for public use.

The lift is located in the Starbucks cafe.

The lift is a platform lift.

The floors which are accessible by this lift are B-G.

The lift is 40m (44yd) from the accessible entrance.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 1.15m x 1.45m (3ft 9in x 4ft 9in).

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

This lift gives access to the gift shop on the ground floor.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Wall mounted and drop down rails are not available.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Wall mounted and drop down rails are available.

There are baby changing facilities in the adapted toilet.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located off the Cavern area.

The female toilets are 40m (44yd) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located off the Cavern area.

The male toilets are 36m (39yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located in the linking corridor.

The female toilets are 40m (44yd) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located in the linking corridor.

The male toilets are 40m (44yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

Once inside, there is level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 45cm (1ft 5in) cm.

Menus are .

Menus are not available in large print.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is hot and cold snacks.

Exhibits can be audio described.

Tactile signage for exhibits is not available.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

A deposit is not required for the hearing system.

Concessions are available.

There is a wheelchair to borrow.

To borrow the wheelchair please ring and book in advance..

Staff do receive disability awareness training.

Documents are not available in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are trained to take TypeTalk calls.

The opening times are seasonal, please contact the venue for futher details.