Disabled Access Guide for Barnsley Connects

The venue is situated within the centre of the town.

This venue is situated in Penistone.

The venue is on a road with a steep gradient.

The nearest mainline Railway Station is Penistone.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The name of the car park is Penistone Public Car Park.

The car park is located on Shrewsbury Road.

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the side of the building.

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 85cm (2ft 9in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading from the pavement to the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

The width of the ramp or slope is 140cm (4ft 7in).

The reception desk is 2m (6ft 6in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk has a lowered section.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is level access to the service.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers can charge scooters or wheelchairs at the venue.

There are fixed hearing loops on all desks.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is generally on duty.

Staff are trained to BSL level 1.

Staff are Text Relay aware.