The venue is situated outside the centre of the town or city.
The venue is not on a road with a steep gradient.
This venue does have its own car park.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3m x 4m (9ft 10in x 13ft 1in).
The nearest designated bay is 30m (33yd) from the main accessible entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 120cm (3ft 11in) wide.
The reception desk is 4m (13ft 1in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
There is not level access to the service.
The lighting levels are bright.
There is a moderate ramp which is 270 cm in width situated between the ticket office and the platforms.
There are adapted toilets within this venue designated for public use.
The toilet is for the sole use of disabled people.
The adapted toilet is located on Platform 3.
This is a unisex toilet.
A key is required for the adapted toilet.
The key is not a radar key.
The key can be obtained from a member of staff.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 170cm x 300cm (5ft 6in x 9ft 10in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 110cm (3ft 7in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 75cm (2ft 5in) high.
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
There are baby changing facilities in the adapted toilet.
Standard toilets are available.
The female toilets are located on Platform 1 / 2.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
The male toilets are located on Platform 1 / 2.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby change facilities are not located within the standard toilet.
There are 3 platform(s) at this station.
The station is staffed.
There are generally 7 member(s) of staff on duty.
There is an office to obtain help.
This office is located on Platform 2.
The train companies operating from within this station are Southern, South West & First Great Western.
There is a taxi rank.
The taxi rank is located outside the main entrance.
The taxi rank is 3m (9ft 10in) from the accessible entrance.
Shops and services within the station include a cafe.
Announcements on platforms are both audio and visual.
Platforms 1, 2 and 3 are accessible to a wheelchair user.
There is no level access to the platform(s).
There is a ramp/slope to access the service.
The ramp is moderate.
The ramp is permanent.
The ramp/slope is located off the main station walkway
The width of the ramp/slope is 270cm.
There is not an adapted toilet.
Shops or services available on the platform are standard toilets and a cafe.
There is no level access to the platform(s).
There is a ramp/slope to access the service.
The ramp is moderate.
The ramp is permanent.
The ramp/slope is located off the main station walkway
The width of the ramp/slope is 270cm.
There is not an adapted toilet.
Shops or services available on the platform are standard toilets and a cafe.
There is no level access to the platform(s).
There is a ramp/slope to access the service.
The ramp is moderate.
The ramp is permanent.
The ramp/slope is located off the main station walkway
The width of the ramp/slope is 270cm.
There is an adapted toilet.
Staff do not receive disability awareness training.
Documents are not available in Braille.
Documents are not available in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service cannot be requested.
The ticket office is open 06.10 - 21.00 Monday to Saturday & 06.10 - 21.10 on Sunday.