Disabled Access Guide for Barking Station

Opening times vary depending on staff availability.

The venue is situated within the centre of the town.

This venue is situated in Barking.

The venue is not on a road with a steep gradient.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The car park is located off Cambridge Road.

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the station.

There is level access to the service.

The main doors open (no doors).

There are identical entrance to either side at the front of the station.

The reception desk is 22m (24yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk has a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is level access to the service.

This venue does not play background music.

The lighting levels are varied.

Motorised scooters are allowed in some parts of the venue.

The scooter can be used in the station.

The scooter cannot be used on the trains if oversized.

There are 8 platform(s) at this station.

The station is staffed.

There are generally 15 member(s) of staff on duty.

There is an office to obtain help.

This office is located at the rear of the main concourse.

The office to obtain help is 35m (38yd) from the main entrance.

There is a ticket office.

The ticket office is located on the main concourse.

The ticket office is 22m (24yd) from the main entrance.

The train companies operating from within this station are C2C and National Express.

There is a taxi rank.

The taxi rank is located outside the main entrance.

The taxi rank is 25m (27yd) from the main entrance.

Shops and services within the station include a cafe, florist, dry cleaners, newsagents, jewellers and internet cafe.

All key concourse shops and services have level access.

Announcements on platforms are both audio and visual.

Wider ticket barriers are available to access platforms.

Platforms which have tactile markings at the platform edge are 1-8.

Adapted toilets are not located on the platform(s).

Adapted toilets are located on the main station concourse.

There is a wheelchair available to borrow.

To borrow a wheelchair please ask at the help or ticket office.

This information is for platform(s) 1-8.

The platform(s) accessed by lift is/are 1.

The platform(s) accessed by ramp / slope is/are 2-8.

The platform(s) which can be accessed by either level access/ramps/lifts/stairclimber from inside the station is/are 1-8.

Platform 1 can be accessed by lift from the concourse.

Access between platforms is via a sloped subway.

Alternatively there is stepped access to all platforms from the concourse.

There are steps to access this area/service.

The steps are located leading down to the platforms from the concourse.

There are 15+ steps to the area/service.

The lighting levels at the steps are medium.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There is a standard and/or platform lift to access this area/service.

There is a lift for public use.

The lift is located off the main concourse.

The lift is a standard lift.

The floors which are accessible by this lift are Concourse-Platform.

The lift is 22m (24yd) from the main entrance.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 2m x 2.8m (6ft 6in x 9ft 2in).

The clear door width is 120cm.

There are not separate entry and exit doors in the lift.

There is not a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading to and from the subway.

The ramp or slope is moderate.

The ramp or slope is permanent.

There are accessible toilets within this venue designated for public use.

Location of and access to accessible toilets

Features and dimensions of accessible toilets

Position of fixtures in accessible toilets

Colour contrast and lighting in accessible toilets

Baby change facilities are located within the venue.

The baby change facilities are located in the adapted toilet.

The height of the baby change table once extended is 90cm (2ft 11in).

Inside the venue, there is level access to the baby change facility.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located at the rear of the main concourse.

The female toilets are 46m (50yd) from the main entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are medium.

Access to Standard Male Toilets

The male toilets are located at the rear of the main concourse.

The male toilets are 40m (44yd) from the main entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are medium.

Staff do receive disability awareness / equality training.

A member of staff trained in BSL skills is not generally on duty.