Disabled Access Guide for Barbican Station

The venue is situated within the centre of the town or city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

There is level access to the service.

The main doors open (no doors).

The reception desk is 20m (22yd) from the front entrance.

There is not level access to reception from the entrance.

Lighting levels are low.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

The ticket office is at basement level.

There is not level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

The lighting levels are bright.

The floors which are accessible by stairs are B - G.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There are 1 platform(s) at this station.

The station is staffed.

There are generally 3 member(s) of staff on duty.

The station is not staffed between 01:50 and 06:45.

There is an office to obtain help.

This office is located near to the main entrance.

The train companies operating from within this station are Thameslink.

Announcements on platforms are audio.

No platforms are accessible to a wheelchair user.

If assistance is required please phone ahead.

Staff do receive disability awareness / equality training.

The ticket office is open Monday to Saturday 05:00-00:30 and Sunday 07:00-00:15.

Staff are trained to take TypeTalk calls.