Disabled Access Guide for Associated Hyde Park Dental Centre

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Paddington.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Lancaster Gate.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 105cm (3ft 5in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are double width.

The doors are permanently held open.

The door opening is 144cm (4ft 8in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope bypasses the steps.

The ramp or slope is moderate.

The ramp or slope is portable.

Please contact a member of staff.

The width of the ramp or slope is 73cm (2ft 4in).

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 3 steps to the area/service.

The steps are not clearly marked.

The steps are deep.

The steps do not have handrails.

It was not possible to use the ramp at the time of research due to roadworks.

The desk is 5m (16ft 4in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk has a lowered section.

Lighting levels are bright.

There is not a hearing assistance system.

There is not a touchscreen.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are bright.

The type of flooring in walkways and corridors is carpet.

There is a waiting room / area.

The waiting room / area is 3m (9ft 10in) from the main entrance.

There is level access into the waiting room / area.

There are doors into the waiting room / area.

The main doors open away from you (push).

The doors are single width.

The doors are permanently held open.

The door opening is 92cm (3ft ) wide.

The type of flooring is wood.

No chairs are permanently fixed.

All chairs have armrests.

Announcements are in person.

Information in other languages and formats is not available on request.

Lighting levels are bright.

The room does have background music playing.

There is a television.

The television does have subtitles.

There is not space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 2 consultation / treatment rooms available.

The room surveyed was the Green Surgery Consultation Room.

The consultation / treatment room is 8m (26ft 2in) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The door opening is 70cm (2ft 3in) wide.

The type of flooring is wood.

There is a chair.

The chair is adjustable.

All chairs have armrests.

All chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located at the rear of the foyer.

The unisex toilets are 9m (29ft 6in) from the main entrance.

Inside the venue, there is level access to the unisex toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.

Children are welcomed at the venue.