| Day | Opening Times |
|---|---|
| Monday | 08:30 - 13:00 |
| Monday | 14:00 - 17:00 |
| Tuesday | 09:00 - 13:00 |
| Tuesday | 14:00 - 19:00 |
| Wednesday | 09:00 - 13:00 |
| Wednesday | 14:00 - 17:00 |
| Thursday | 08:30 - 13:00 |
| Thursday | 14:00 - 17:00 |
| Friday | 08:30 - 13:00 |
| Friday | 14:00 - 16:00 |
| Saturday | 10:00 - 16:00 |
| Sunday | Closed |
The venue is situated within the centre of the city.
This venue is situated in London.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Paddington.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Edgware Road.
This venue does not have its own car park.
There is not a car park for public use within 200m (approx).
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
This information is for the entrance located on Edgware Road.
There is not level access to the service.
The bell is in a suitable position to allow wheelchair users to gain access.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 81cm (2ft 7in) wide.
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 1 steps to the area/service.
The steps are not clearly marked.
The steps are shallow.
The steps do not have handrails.
The desk is 2m (6ft 6in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is not a hearing assistance system.
There is not a touchscreen.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
There is not level access once inside the venue.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
The type of flooring in walkways and corridors is vinyl.
There is a ramp or slope to access this area/service.
The ramp or slope is located off the main corridor.
The ramp or slope is easy.
The ramp or slope is permanent.
The width of the ramp or slope is 80cm (2ft 7in).
There is a waiting room / area.
The waiting room / area is 1m (3ft 3in) from the reception.
There is level access into the waiting room / area.
The type of flooring is wood.
No chairs are permanently fixed.
All chairs have armrests.
Announcements are in person.
Information in other languages and formats is available on request.
Lighting levels are bright.
The room does not have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
There are 4 consultation / treatment rooms available.
The room surveyed was 3.
The consultation / treatment room is 9m (29ft 6in) from the reception.
There is not level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 67cm (2ft 2in) wide.
The type of flooring is vinyl.
There is a chair.
The chair is adjustable.
All chairs have armrests.
All chairs are permanently fixed.
All tables are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
There are no adapted toilets within this venue designated for public use.
Standard toilets are available.
The unisex toilet is located in the main corridor past reception.
The unisex toilets are 10m (11yd) from the main entrance.
Inside the venue, there is not level access to the unisex toilet.
Lighting levels are medium.
Staff do not receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service cannot be requested.
Staff are Text Relay aware.