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Photo from Ashford Hospital

Photo from Ashford Hospital


Disabled Access Guide for Aspects Cafe

Venue Image Venue Image
Address:
Ashford Hospital
London Road
Ashford
Middlesex
TW15 3AA

Tel: 01784 884488

Web: http://www.ashfordstpeters.nhs.uk

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Introduction

Aspects Cafe is located on the ground floor of the Education Block.

There is a hopper shuttle bus which runs between Ashford and St Peters hospital sites Monday - Friday, and is freely available to all staff, patients and visitors.

Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to limited capacity and no secure storage available.

Location

The venue is situated outside the centre of the town.

This venue is situated in Ashford.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Ashford.

There is a bus stop within 150m (164yds) of the venue.

Parking

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This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 13 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.8m x 5m (12ft 5in x 16ft 4in).

The nearest designated bay is 16m (17yd) from the main entrance.

The furthest designated bay is 45m (49yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

The car park is pay and display.

Outside Access (Hospital - Main Entrance)

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This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 186cm (6ft 1in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 186cm (6ft 1in) wide.

Level Change (Hospital - Main Entrance)

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There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

Outside Access (Cafe Entrance)

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This information is for the entrance located on the ground floor corridor.

There is level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 150cm (4ft 11in) wide.

Inside Access

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There is level access once inside the venue.

This venue does play background music.

Music is played throughout the venue.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers can charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is carpet.

Restaurant / Bar (Aspects Cafe)

Restaurant / Bar Image Restaurant / Bar Image

The following information is for the cafe.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is not a lowered section at the service counter.

No tables are permanently fixed.

No chairs are permanently fixed.

No chairs have armrests.

The nearest table is 4m (13ft 1in) from the cafe entrance.

The distance between the floor and the lowest dining table is 42cm (1ft 4in).

The distance between the floor and the highest dining table is 68cm (2ft 2in).

There is ample room for a wheelchair user to manoeuvre.

Menus are available hand held.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is breakfast and hot and cold meals.

DayOpening Times
Monday07:30 - 16:00
Tuesday07:30 - 16:00
Wednesday07:30 - 16:00
Thursday07:30 - 16:00
Friday07:30 - 16:00
SaturdayClosed
SundayClosed

Adapted Toilet

The nearest adapted toilet is located on the main hospital corridor.

Standard Toilet

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Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located in front of the cafe before you enter.

The female and male toilets are 5m (16ft 4in) from the main entrance.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

Additional Information

Staff do not receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Text Relay aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

Children are welcomed at the venue.