Disabled Access Guide for Ashford Hospital - Main Entrance

The main entrance to the hospital is located on the ground floor of the Administration Block.

There is a hopper shuttle bus which runs between Ashford and St Peters hospital sites Monday - Friday, and is freely available to all staff, patients and visitors.

Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to limited capacity and no secure storage available.

If a visitor to the hospital needs to gain access outside of the hours stated, they should contact a member of the security staff who patrol the hospital buildings and grounds.

The venue is situated outside the centre of the town.

This venue is situated in Ashford.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Ashford.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 13 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.8m x 5m (12ft 5in x 16ft 4in).

The nearest designated bay is 16m (17yd) from the main entrance.

The furthest designated bay is 45m (49yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

The car park is pay and display.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 186cm (6ft 1in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 186cm (6ft 1in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

The desk is 7m (22ft 11in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk has a lowered section.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is a waiting room / area.

The waiting room / area is 2m (6ft 6in) from the main entrance.

There is level access into the waiting room / area.

There are not doors into the waiting room / area.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

All chairs are permanently fixed.

All tables are permanently fixed.

All chairs have armrests.

Lighting levels are bright.

The room does not have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers can charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is vinyl.

The floors which are accessible by stairs are G-1-2.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located on both sides as you enter.

The lift is a standard lift.

The floors which are accessible by this lift are G-1-2.

The lift is 12m (13yd) from the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 2.8m x 1.9m (9ft 2in x 6ft 2in).

The clear door width is 110cm.

There are not separate entry and exit doors in the lift.

There is not a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

There are identical lifts on either side of the lobby area.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located within the lift lobby.

The female and male toilets are 18m (20yd) from the main entrance.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Text Relay aware.

Children are welcomed at the venue.