Services/facilities within the building include the General Enquires, Accommodation and Car Parking Receptions; Communitions and IT Services, the Transcription Centre, Financial Services, the Admissions Office, the Academic office, HR, Research and Development Services, Learning and Teaching Development.
| Day | Opening Times |
|---|---|
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | Closed |
| Sunday | Closed |
The venue is situated within the centre of the campus.
This venue is situated in Rivermead.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Chelmsford.
There is a bus stop within 150m (164yds) of the venue.
This venue does have its own car park.
Parking is not free for all users.
Parking is not free for Blue Badge holders.
The car park is at the back of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 5m x 3.5m (16ft 4in x 11ft 5in).
The nearest designated bay is 16m (17yd) from the car park entrance.
The furthest designated bay is 19m (21yd) from the car park entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does not have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
Clearly signed and/or standard on street marked bays are available.
Standard marked parking bays are located on Hoffman's Way, outside the main entrance.
There is not a designated drop off point.
The on street parking is free for 1 hour between 08.00 - 18.00 Monday - Saturday, no return within 3 hours.
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 158cm (5ft 2in) wide.
There is a second set of doors.
The doors open (no doors).
The door opening is 74cm (2ft 5in) wide.
There is a ramp or slope to access this area/service.
The ramp or slope is located to the right of the entrance as you face it.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 4 steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do not have handrails.
The ramp overcomes the steps mentioned.
This information is for the entrance located at the rear of the building.
There is not level access to the service.
The main doors open both ways.
The doors are double width.
The doors are heavy.
The door opening is 162cm (5ft 3in) wide.
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The reception desk is 8m (26ft 2in) from the car park entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are medium.
There is not a hearing assistance system.
There are 2 reception desks here, 1 for Accommodation and 1 for General Enquires and Car Parking.
They are located on the ground floor, directly to the right of the car park entrance as you enter.
Only the General Enquires and Car Parking Desk has a lowered section.
| Day | Opening Times (Reception) |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
The Accommodation Desk does not open until 08.30 everyday.
The reception desk is 22m (24yd) from the car park entrance.
There is not level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are medium.
There is not a hearing assistance system.
The Admissions Office is located on the 1st floor.
| Day | Opening Times (Admissions) |
|---|---|
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | 08:30 - 16:30 |
| Sunday | Closed |
There is not level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
There is a ramp or slope to access this area/service.
The ramp or slope is located on the ground floor.
The ramp or slope is moderate.
The ramp or slope is permanent.
The ramp leads from the car park entrance to the toilets, Transcription Centre and main entrance.
The floors which are accessible by stairs are G-1-2-3-4.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on the right side going up.
There is a landing.
These stairs are located to the left as you enter the car park entrance, just past the lift.
They are accessed by a moderate ramp.
The 4th floor is occupied by Essex Probation Service and is not used by the University.
There is a lift for public use.
The lift is located directly to left of the car park entrance.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2-3-4.
The lift is 6m (19ft 8in) from the car park entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.45m x 1.4m (4ft 9in x 4ft 7in).
The clear door width is 87cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does have tactile markings.
There is a moderate ramp in front of the lift on the 1st, 2nd and 3rd floors.
There are adapted toilets within this venue designated for public use.
The toilet is for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 17m (18yd) from the car park entrance.
The adapted toilet is located on the ground floor, in the corridor next to the Regional Transcription Centre.
There is not level access to the adapted toilet.
This is a unisex toilet.
A key is required for the adapted toilet.
The key is a radar key.
The key can be obtained from the general enquiries reception.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 90cm (2ft 11in).
The door is light.
The dimensions of the adapted toilet are 150cm x 200cm (4ft 11in x 6ft 6in).
Floor manoeuvring space is not clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 125cm (4ft 1in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the left.
There is not a shelf within the adapted toilet.
There are not mirrors in the adapted toilet.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 108cm (3ft 6in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard toilets are available.
The female toilets are located on the ground floor, next to the adapted toilet.
The female toilets are 15m (16yd) from the car park entrance.
Inside the venue, there is not level access to the female toilet.
Lighting levels are medium.
The male toilets are located on the ground floor, just after the adapted toilet.
The male toilets are 20m (22yd) from the car park entrance.
Inside the venue, there is not level access to the male toilet.
Lighting levels are medium.
Inside the venue, there is not level access to the female and male toilet.
There is a ramp or slope to access this area/service.
The ramp or slope is located just inside the entrances to the standard toilets.
The ramp or slope is steep.
The ramp or slope is permanent.
The width of the ramp or slope is 86cm (2ft 9in).
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.