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Disabled Access Guide for Ash Ward
St Peter′s Hospital
Guildford Road
Chertsey
Surrey
KT16 0PZ
Tel: 01932 722714
Fax: 01932 874757
Web: http://www.ashfordstpeters.nhs.uk
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Introduction
Ash Ward is located on level 3 of the Duchess of Kent Wing.
There is a hopper shuttle bus which runs between Ashford and St Peters hospital sites, on Monday to Friday only, and is freely available to all staff, patients and visitors.
Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.
Location
The venue is situated outside the centre of the town.
This venue is situated in Chertsey.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Chertsey.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the side of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 4 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.2m x 5.6m (10ft 5in x 18ft 4in).
The nearest designated bay is 70m (76yd) from the main entrance.
The furthest designated bay is 75m (82yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is a designated drop off point.
The drop off point is located in front of the entrance.
There is a dropped kerb from the drop off point.
There is tactile paving on the dropped kerb.
Outside Access (Duchess of Kent Wing Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open automatically.
The doors are single width.
The door opening is 160cm (5ft 2in) wide.
This entrance leads into level 3 of the hospital.
Outside Access (Ward Entrance)
There is level access to the service.
The intercom is in a position to allow wheelchair users to gain access.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 180cm (5ft 10in) wide.
This entrance is used to access both the Ash and Oak Wards.
Outside Access (Ash Ward Entrance)
This information is for the entrance located on level 3 of the Duchess of Kent Wing.
There is level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are permanently held open.
The door opening is 170cm (5ft 6in) wide.
Reception
The desk is 4m (13ft 1in) from the ward entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk does not have a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is not a hearing assistance system.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is vinyl.
Ward
There are 4 bays available.
There are 11 side rooms available.
The area/room/bay surveyed was 1.
The area/room/bay is 7m (22ft 11in) from the ward entrance.
There is level access to the ward.
There are not doors into the bay / side room.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
All beds are adjustable.
All beds have bedside storage.
The ward is unisex.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by loop.
There is an adapted toilet for visitors to use on the ward.
There is a standard toilet for visitors to use on the ward.
There is a bathroom on the ward.
Lighting levels are bright.
A flashing alarm is not available.
A vibrating alarm is not available.
| Day | Visiting Hours |
|---|---|
| Monday | 15:00 - 16:30 |
| Monday | 18:00 - 20:00 |
| Tuesday | 15:00 - 16:30 |
| Tuesday | 18:00 - 20:00 |
| Wednesday | 15:00 - 16:30 |
| Wednesday | 18:00 - 20:00 |
| Thursday | 15:00 - 16:30 |
| Thursday | 18:00 - 20:00 |
| Friday | 15:00 - 16:30 |
| Friday | 18:00 - 20:00 |
| Saturday | 15:00 - 16:30 |
| Saturday | 18:00 - 20:00 |
| Sunday | 15:00 - 16:30 |
| Sunday | 18:00 - 20:00 |
Adapted Bathroom
There are adapted bathrooms available.
Location of and access to adapted bathroom
The bathroom is unisex.
The bathroom is not for the sole use of disabled people.
There is Braille signage on or near the adapted bathroom door.
There is tactile signage on or near the adapted bathroom door.
There is pictorial signage on or near the adapted bathroom door.
The adapted bathroom is 15m (16yd) from the ward entrance.
The adapted bathroom is located in the main corridor.
There is level access to the adapted bathroom.
Features and dimensions of adapted bathroom
A key is not required for the adapted bathroom.
The door opens inwards.
The door is locked by a twist lock.
The width of the adapted bathroom door is 140cm (4ft 7in).
The door is light.
The dimensions of the bathroom are 230cm x 300cm (7ft 6in x 9ft 10in).
The bathroom has a non slip floor.
Floor manoeuvring space is clear in the bathroom.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted bathroom
The height of the toilet seat above floor level is 44cm (1ft 5in).
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is 75cm (2ft 5in) high.
The tap type is lever.
There is a mixer tap.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 60cm (1ft 11in).
There is not a dropdown rail on the transfer side.
There is not a flush on the transfer side.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the right.
There are mirrors in the adapted bathroom.
Mirrors are placed at a lower level or at an angle for ease of use.
Bath and Shower
There is a bath.
The height of the side of the bath from floor level is 55cm (1ft 9in).
The tap type is lever.
There is a mixer tap.
Wheel In Shower
There is not a wheel in shower.
Colour contrast and lighting in adapted bathroom
The contrast between the internal door and wall is good.
The contrast between the walls and floor is good.
The contrast between the grab rails and wall is poor.
Lighting levels are bright.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 15m (16yd) from the ward entrance.
The adapted toilet is located at the rear of the ward.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 85cm (2ft 9in).
The door is light.
The dimensions of the adapted toilet are 160cm x 220cm (5ft 2in x 7ft 2in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 80cm (2ft 7in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is not a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the left.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 140cm (4ft 7in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are bright.
Adapted Shower
Adapted shower facilities are available.
The showers are located on the ward corridor.
There is an adjustable shower head.
There are handrails.
There is a flip down seat.
The height of the seat is 45cm (1ft 5in).
There is level access to the services from the shower facilities.
Standard Bathroom
The bathroom is unisex.
The standard bathroom is 20m (22yd) from the ward entrance.
The standard bathroom is located to the rear of the ward.
There is level access from an accessible entrance.
Lighting levels are bright.
The facilities available in the standard bathroom include a toilet, a bath with shower and a sink.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located to the left as you enter.
The unisex toilets are 1m (3ft 3in) from the ward entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are bright.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
