Disabled Access Guide for Arundel Station

The venue is situated outside the centre of the town or city.

The venue is not on a road with a steep gradient.

This venue does have its own car park.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 2 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 2.2m x 4m (7ft 2in x 13ft 1in).

The nearest designated bay is 37m (40yd) from the main accessible entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 120cm (3ft 11in) wide.

There are steps to access this area/service.

There are 4 steps to the area/service.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

There is not level access to the service.

The main doors open (no doors).

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

The ticket office can be accessed from the front of the station and Platform 1.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located on Platform 1.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located on Platform 1.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

There are 2 platform(s) at this station.

The station is not staffed.

There is not an office to obtain help.

The train companies operating from within this station are Southern Rail.

There is a taxi rank.

The taxi rank is located in front of the station.

The taxi rank is 4m (13ft 1in) from the accessible entrance.

Announcements on platforms are both audio and visual.

Platforms 1 are accessible to a wheelchair user.

There is level access to the platform(s).

There is not an adapted toilet.

Shops or services available on the platform are standard toilets.

There is no level access to the platform(s).

There are 15+ steps to the service.

The steps are well lit.

The steps are medium height.

The steps have handrails.

The steps have handrails on on both sides going up.

The steps are clearly marked.

There is not an adapted toilet.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

The ticket office is open 06.10 - 18.40 Monday to Friday, 08.10 - 15.04 on Friday & 09.00 - 16.30 on Sunday.