Disabled Access Guide for Anti-Coagulant Clinic

The Anti-Coagulant Clinic is located on level 1 of the Outpatients Wing.

There is a hopper shuttle bus which runs between Ashford and St Peters hospital sites, on Monday to Friday only, and is freely available to all staff, patients and visitors.

Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.

The venue is situated outside the centre of the town.

This venue is situated in Chertsey.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Chertsey.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 25 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.8m x 4.8m (12ft 5in x 15ft 8in).

The nearest designated bay is 2m (6ft 6in) from the Level 1 entrance.

The furthest designated bay is 20m (22yd) from the Level 1 entrance.

The route from the car park to the entrance is accessible to a wheelchair user unaided.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 100cm (3ft 3in) wide.

This information is for the entrance located on level 1 of the Outpatients Wing.

There is level access to the service.

The main doors open towards you (pull).

The doors are single width.

The doors are permanently held open.

The door opening is 85cm (2ft 9in) wide.

The desk is 2m (6ft 6in) from the unit entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is not a hearing assistance system.

There is a waiting room / area.

The waiting room / area is 2m (6ft 6in) from the entrance.

There is level access into the waiting room / area.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

No tables are permanently fixed.

All chairs have armrests.

Announcements are in person.

Information in other languages and formats is available on request.

Lighting levels are bright.

The room does not have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There is level access once inside the venue.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is vinyl.

There are 2 consultation / treatment rooms available.

The room surveyed was Clinic 2.

The consultation / treatment room is 10m (11yd) from the entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 76cm (2ft 5in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a bed/couch.

The bed/couch is adjustable.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is available.

The hoist is manual.

A sling is available.

The sling is attached by loop.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

The consultation / treatment room is 10m (11yd) from the entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 76cm (2ft 5in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is adjustable.

All chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is available.

The hoist is manual.

A sling is available.

The sling is attached by loop.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

The nearest adapted toilet is located on level 1 of the building.

The nearest standard toilets are located on level 1 of the building.

Staff do receive disability awareness / equality training.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Text Relay aware.