Disabled Access Guide for Anerley Station

The venue is situated within the centre of the town.

This venue is situated in Anerley.

The venue is on a road with a steep gradient.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the venue.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 84cm (2ft 9in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the door.

The ramp or slope is easy.

The ramp or slope is permanent.

The reception desk is 4m (13ft 1in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

This information is for the entrance located to the side of the station.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 170cm (5ft 6in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The entrance is on a road with a steep gradient.

There is level access to the service.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

There are 2 platform(s) at this station.

The station is staffed.

There are generally 1 member(s) of staff on duty.

There is not an office to obtain help.

There is a ticket office.

The ticket office is located in the waiting room.

The ticket office is 4m (13ft 1in) from the main entrance.

The train companies operating from within this station are Southern Railway.

There is not a taxi rank.

Announcements on platforms are both audio and visual.

Platforms which have tactile markings at the platform edge are 2.

There is not a wheelchair available to borrow.

This information is for platform(s) 1-2.

The platform(s) which has/have level access is/are 2.

The platform(s) accessed by ramp / slope is/are 1.

The platform(s) which can be accessed by using alternative outside access entrances only is/are 1.

There are steps to access this area/service.

The steps are located on each platform.

There are 15+ steps to the area/service.

The steps are not clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.