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Disabled Access Guide for Andover Registration Office
Wessex Chambers
South Street
Andover
Hampshire
SP10 2BN
Tel: 0845 603 5637
Fax: 01264 366849
Email: andover.registrars@hants.gov.uk
Web: http://www.hants.gov.uk/registration
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 16:00 |
| Tuesday | 09:00 - 16:00 |
| Wednesday | Closed |
| Thursday | 09:00 - 16:00 |
| Friday | 09:00 - 16:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the town.
This venue is situated in Andover.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Andover.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
The name of the car park is South Street Car Park.
The car park is located opposite the venue.
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the venue on South Street.
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 144cm (4ft 8in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 106cm (3ft 5in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 4m (13ft 1in) from the main entrance.
The accessible toilet is located on the right as you enter.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 84cm (2ft 9in).
The door is heavy.
The dimensions of the accessible toilet are 150cm x 160cm (4ft 11in x 5ft 2in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 80cm (2ft 7in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is not a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the right.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 110cm (3ft 7in) high.
There is a towel dispenser.
The towel dispenser can be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 118cm (3ft 10in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are bright.
The floor manoeuvring space is 110cm x 160cm.
Baby change facilities are located within the venue.
The baby change facilities are located within the adapted toilet.
The height of the baby change table once extended is 95cm (3ft 1in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are not available.
Additional Information
Staff do receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
There are home visits/services available.
