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Disabled Access Guide for Alison House
16a Croxley Road
London
W9 3HL
Tel: 020 8960 0990
Fax: 020 8964 8549
Email: ginder.kundi@westminister-pct.nhs.uk
Web: http://www.wspld.org.uk
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Introduction
The venue is open 24 hours a day.
Location
The venue is situated within the centre of the city.
This venue is situated in London.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Queen's Park.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Queen's Park.
Parking
This venue does not have its own car park.
There is not a car park for public use within 200m (approx).
On street marked Blue Badge bays are available.
The dimensions of the on street marked Blue Badge parking bays are 1.85m x 3.9m (6ft x 12ft 9in).
On street Blue Badge parking is located on Croxley Road in front of the venue.
Clearly signed and/or standard on street marked bays are available.
The dimensions of the standard marked parking bays are 1.85m x 4.6m (6ft x 15ft 1in).
Standard marked parking bays are located on Croxley Road in front of the venue.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the venue.
There is level access to the service.
The bell is in a suitable position to allow wheelchair users to gain access.
The intercom is in a position to allow wheelchair users to gain access.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 76cm (2ft 5in) wide.
Reception
The desk is 2m (6ft 6in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are medium.
There is not a hearing assistance system.
There is not a bell to attract attention.
There is not sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does play background music.
Music is played in some parts of the venue.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
The type of flooring in walkways and corridors is wood.
Accommodation
Room Information
The establishment provides 0 adapted accommodation facilities with an ensuite and/or separate adapted bathroom.
Adapted Bathroom
Bath and Shower
Wheel In Shower
Colour contrast and lighting in adapted rooms
Colour contrast and lighting in adapted bathroom
Auxiliary Aids - general
None of the rooms have auxiliary aids for people with sensory impairments.
The accommodation does provide other auxiliary aids for people with mobility impairments.
Mobile hoists are available.
Assistance dogs are not welcome to stay with residents in standard rooms.
Standard Rooms
Ground Floor Standard Rooms
Ground floor rooms do have level access.
Adjoining rooms are not available.
Standard Rooms on Other Floors
There are not standard rooms on other floors.
Adapted Bathroom
There are adapted bathrooms available.
Location of and access to adapted bathroom
The bathroom is unisex.
The bathroom is for the sole use of disabled people.
There is no additional signage on or near the adapted bathroom door.
The adapted bathroom is 14m (15yd) from the main reception.
The adapted bathroom is located in the corridor Left Of Reception.
There is level access to the adapted bathroom.
Features and dimensions of adapted bathroom
A key is not required for the adapted bathroom.
The door opens inwards.
The door is locked by a twist lock.
The width of the adapted bathroom door is 84cm (2ft 9in).
The door is heavy.
The dimensions of the bathroom are 230cm x 390cm (7ft 6in x 12ft 9in).
The bathroom has a non slip floor.
Floor manoeuvring space is clear in the bathroom.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted bathroom
The height of the toilet seat above floor level is 40cm (1ft 3in).
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is 79cm (2ft 7in) high.
There is not a mixer tap.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 133cm (4ft 4in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
Wall mounted rails are not available.
There are mirrors in the adapted bathroom.
Mirrors are not placed at a lower level or at an angle for ease of use.
Bath and Shower
There is a bath.
The height of the side of the bath from floor level is 65cm (2ft 1in).
The tap type is lever.
There is not a mixer tap.
There is a shower over the bath.
The shower head height is adjustable.
The shower control type is twist/turn.
There are not wall mounted handrails available.
Wheel In Shower
There is not a wheel in shower.
Colour contrast and lighting in adapted bathroom
The contrast between the internal door and wall is poor.
The contrast between the walls and floor is fair.
The contrast between the drop down rails and wall is poor.
The contrast between the grab rails and wall is poor.
Lighting levels are medium.
Changing Places (Adapted Bathroom)
Location and access
The facility is located in the left corridor as you enter the building.
The facility is 14m (15yd) from the main entrance.
There is level access to the facility.
Dimensions and features
You do not need a key for the facility.
The dimensions of the facility are 230cm x 390cm (7ft 6in x 12ft 9in).
The facility changing bench height is adjustable.
The facility changing bench is free standing.
The length of the bench is 155cm (5ft 1in).
The facility hoist is powered overhead.
The overhead hoist covers the changing bench and the toilet.
The sling is attached to the hoist by hook.
The facility toilet is corner.
The transfer space on the left as you face the toilet is 133cm (4ft 4in).
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the right.
Drop down rails are provided.
As you face the toilet the drop down rails are on both sides.
The type of sink is fixed.
Wall mounted hand rails are available at the sink.
As you face the sink rails are available on the left.
Disposal facilities are available.
A privacy screen is not available.
Wide tear off paper roll is not available.
The facility has a non slip floor.
A functioning emergency alarm is not available.
No emergency alarm is fitted in the cubicle.
Adapted Shower (Bedroom)
Adapted shower facilities are available.
The showers are located in bedroom 1.
There is an adjustable shower head.
There are handrails.
There is level access to the services from the shower facilities.
Adapted Shower (Shower Room)
Adapted shower facilities are available.
The showers are located next to the adapted bathroom.
There is an adjustable shower head.
There is a shower chair.
There is level access to the services from the shower facilities.
The adapted shower room includes an adapted toilet.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located in the right corridor as you enter the building.
The unisex toilets are 6m (19ft 8in) from the main entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are not welcomed.
A member of staff trained in BSL skills is generally on duty.
Staff are trained to BSL level 1.
Staff are not Text Relay aware.
Children are welcomed at the venue.
