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Photo from Chichester District Council

Photo from Chichester District Council


Disabled Access Guide for Aldingbourne Country Centre

Venue Image
Address:
Blackmill Lane
Norton
Chichester
West Sussex
PO18 0JP

Tel: 01243 542075
Fax: 01243 544807

Email: acc@aldingbournetrust.co.uk

Web: http://www.aldingbournetrust.co.uk

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Introduction

Services/facilities within the building include a conference room and cafe.

Services/facilities within the grounds include a garden centre, open farm , Woodland Walk and shop.

Opening Times

DayOpening Times
Monday10:00 - 16:00
Tuesday10:00 - 16:00
Wednesday10:00 - 16:00
Thursday10:00 - 16:00
Friday10:00 - 16:00
Saturday10:00 - 16:00
Sunday10:00 - 16:00

Location

The venue is situated outside the centre of the village.

This venue is situated in Norton.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Barnham.

There is not a bus stop within 150m (164yds) of the venue.

Parking (Main Parking Area)

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This venue does have its own car park.

Parking is free for all users.

The car park is at the side of the venue.

The car park type is open air/surface.

There are 0 designated parking bay(s) within the car park.

The route from the car park to the entrance is not accessible to a wheelchair.

Assistance may be required because there is/are slopes/ramps.

The car park surface is concrete.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

There is a step ramp with a loose chippings surface leading from the car park to the Shop Entrance.

Parking (Designated Parking Area)

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This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the front of the site, by the main building.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

The car park surface is loose chippings.

The patron does have to cross a road.

The road is not generally busy.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

The parking bays are not marked.

There area next to the designated parking area, behind the portacabins (shown in photograph 2), is also allocated for blue badge holders only.

Outside Access (Shop Entrance)

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This information is for the entrance located off the main parking area.

There is not level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 140cm (4ft 7in) wide.

There is a similar door at the rear of the shop (shown in photograph 2), leading to the main site.

This is the main entrance to the site from the main parking area.

Level Change (Shop Entrance)

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There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is also a small threshold at the entrance.

Reception (Shop Counter)

Reception Image

The reception desk is 8m (26ft 2in) from the Shop entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

Inside Access (The Shop)

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There is level access to the service.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Outside Access (Main Building Entrance)

Outside Access Image

This information is for the entrance located at the front of the main building.

There is not level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 160cm (5ft 2in) wide.

The main building is located at the front of the site, by the designated parking area.

The reception, offices, conference room, cafe and toilets are located in this building.

Level Change (Main Building Entrance)

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There is a ramp or slope to access this area/service.

The ramp or slope is located directly in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

The width of the ramp or slope is 90cm (2ft 11in).

Reception

Reception Image

The reception desk is 4m (13ft 1in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk has a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

Inside Access

Inside Access Image Inside Access Image

There is level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

This venue does not play background music.

The lighting levels are varied.

Motorised scooters are allowed in public parts of the venue.

Customers can charge scooters or wheelchairs at the venue.

The hearing loop is fitted in the conference room.

Photograph 1 shows the conference room.

Photograph 2 shows one of the paths, with a loose chippings surface, that run throughout the site. These paths have varying degrees of gradient.

Restaurant / Bar

Restaurant / Bar Image

The following information is for the cafe.

Once inside, there is level access to the service.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is not a lowered section at the service counter.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

No chairs have armrests.

The nearest table is 1m (3ft 3in) from the cafe entrance.

The distance between the floor and the lowest dining table is 71cm (2ft 3in) cm.

The distance between the floor and the highest dining table is 71cm (2ft 3in) cm.

Menus are hand held and on the wall.

Menus are not available in Braille.

Menus are available in large print.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is hot and cold meals and snacks.

Inside Access (External Plant Sales Area)

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Motorised scooters are allowed in public parts of the venue.

The plant area consists of some easy/moderate slopes.

Photograph 2 shows the area outside the Plant Sales area which can be used to as a pick up point for purchases.

Outside Access (Woodland Walk Entrance)

Outside Access Image Outside Access Image

This information is for the entrance located next to the designated parking area.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 120cm (3ft 11in) wide.

There is also a larger gate, 4 metres wide, available to access the Woodland Walk if required.

Level Change (Woodland Walk Entrance)

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There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

Inside Access (Woodland Walk)

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There is not level access to the service.

There is a circular path running through the woodland, with a loose chippings surface and easy and medium slopes. There are also other, unsurfaced paths through the wood.

Photograph 2 shows some of the the children's play apparatus available in the woodland.

Outside Access (Open Farm Entrance)

Outside Access Image

This information is for the entrance located at the rear of the site.

There is not level access to the service.

The main doors open (no doors).

The door opening is 110cm (3ft 7in) wide.

The entrance into the open farm is via a kissing gate. There is also a larger gate, 4 metres wide, available to access this area.

Level Change (Open Farm Entrance)

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There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

Inside Access (Open Farm)

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There is not level access to the service.

Motorised scooters are allowed in public parts of the venue.

There is a moderate slope of loose chippings leading up to the 'house'. Beyond this the farm is unsurfaces, but most animals will come to the 'house' or the fence.

Adapted Toilet

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There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is not for the sole use of disabled people.

There is pictorial signage on or near the toilet door.

The adapted toilet is 4m (13ft 1in) from the main entrance.

The adapted toilet is located on the right as you enter the main entrance.

There is level access to the adapted toilet.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is not required for the adapted toilet.

The door opens outwards.

The door is locked by a twist lock.

The width of the adapted toilet door is 87cm (2ft 10in).

The door is heavy.

The dimensions of the adapted toilet are 148cm x 175cm (4ft 10in x 5ft 8in).

Floor manoeuvring space is clear in the adapted toilet.

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the right.

The lateral transfer space is 70cm (2ft 3in).

There is a dropdown rail on the transfer side.

There is a flush on the transfer side.

The tap type is lever.

There is not a mixer tap.

There is not a functional emergency alarm available.

No emergency alarm is fitted in the cubicle.

Disposal facilities are not available in the cubicle.

There is not a coat hook.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

There is not a shelf within the adapted toilet.

There are mirrors in the adapted toilet.

Mirrors are placed at a lower level or at an angle for ease of use.

The height of the toilet seat above floor level is 44cm (1ft 5in).

There is a hand dryer.

The hand dryer cannot be reached from seated on the toilet.

The hand dryer is placed higher than 100cm.

The hand dryer is 103cm (3ft 4in) high.

There is not a towel dispenser.

There is a toilet roll holder.

The toilet roll holder can be reached from seated on the toilet.

The toilet roll holder is placed higher than 100cm.

The toilet roll holder is 105cm (3ft 5in) high.

There is a sink.

The sink can be reached from seated on the toilet.

The sink is placed higher than 74cm.

The sink is 75cm (2ft 5in) high.

Colour contrast and lighting in adapted toilets

The contrast between the internal door and wall is good.

The contrast between the external door and wall is good.

The contrast between the grab rails and wall is poor.

The contrast between the drop down rails and wall is poor.

The contrast between the walls and floor is good.

Lighting levels are bright.

Standard Toilet

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Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located on the right as you enter the main entrance.

The female and male toilets are 4m (13ft 1in) from the main entrance.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

Additional Information

Staff do receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

Children are welcomed at the venue.

There is a wheelchair available to borrow.