Disabled Access Guide for Albany Park Station

The venue is situated outside the centre of the area.

This venue is situated in Bexley.

The venue is not on a road with a steep gradient.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

The car park is at the side of the venue.

The car park type is open air/surface.

There are 3 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 4.4m x 5.1m (14ft 5in x 16ft 8in).

The nearest designated bay is 34m (37yd) from the main entrance.

The furthest designated bay is 43m (47yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does have tactile paving.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are light.

The door opening is 140cm (4ft 7in) wide.

The reception desk is 5m (16ft 4in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a portable loop.

Staff are trained to use the hearing system.

There is not level access to the service.

This venue does not play background music.

The lighting levels are medium.

There are steps to access this area/service.

The steps are located leading to platforms 1 and 2.

There are 15+ steps to the area/service.

The lighting levels at the steps are low.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There are accessible toilets within this venue designated for public use.

Location of and access to accessible toilets

Features and dimensions of accessible toilets

Position of fixtures in accessible toilets

Colour contrast and lighting in accessible toilets

The toilet was out of use at the time of survey.

Availability and Location of Standard Toilets

Standard toilets are available.

The toilet was out of use at the time of survey.

There are 2 platform(s) at this station.

The station is staffed.

There are generally 2 member(s) of staff on duty.

The station is not staffed between 19:30 and 06:10.

There is not an office to obtain help.

There is a ticket office.

The ticket office is located on the right as you enter.

The ticket office is 4m (13ft 1in) from the main entrance.

The train companies operating from within this station are South Eastern.

There is not a taxi rank.

All key concourse shops and services have level access.

Announcements on platforms are both audio and visual.

Wider ticket barriers are available to access platforms.

Adapted toilets are not located on the platform(s).

There is not a wheelchair available to borrow.

This information is for platform(s) 1-2.

The platform(s) accessed by steps only is/are 1-2.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.