Disabled Access Guide for Advice and Support Centre

The venue is situated within the centre of the town.

This venue is situated in St Andrews.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Leuchars.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 4.8m x 5.1m (15ft 8in x 16ft 8in).

Standard marked parking bays are located on North Street.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 106cm (3ft 5in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 4 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do not have handrails.

This information is for the entrance located off the entrance lobby of the Old Union Building.

There is level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 86cm (2ft 9in) wide.

The reception desk is 4m (13ft 1in) from the foyer entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk has a lowered section.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a portable loop.

Staff are trained to use the hearing system.

There is level access to the service.

There is a hearing assistance system.

The system is a portable loop.

Staff are trained to use the hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

The nearest standard male and female toilets are located in the School of Art History, which shares the Old union Building.

Please see the guide for the School of Art History for further details.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Text Relay aware.