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Disabled Access Guide for Addington Road Surgery
Addington Road Health Centre
77 Addington Road
West Wickham
Kent
BR4 9BG
Tel: 020 8462 5771
Fax: 020 8462 8526
Web: http://www.addingtonroadsurgery.co.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | Closed |
| Sunday | Closed |
The surgery also has evening appointments Tuesday, Wednesday & Thursady 18:30 - 20:00. Please contact the surgery for futher detials.
Location
The venue is situated outside the centre of the area.
This venue is situated in West Wickham.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is West Wickham.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.7m x 4.8m (12ft 1in x 15ft 8in).
The nearest designated bay is 16m (17yd) from the main entrance.
The furthest designated bay is 13m (14yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does not have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
This car park is for staff and Blue Badge holders only.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open automatically.
The doors are single width.
The door opening is 85cm (2ft 9in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 118cm (3ft 10in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
Reception
The desk is 3m (9ft 10in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is not a hearing assistance system.
There is a touchscreen.
The touchscreen is not at a suitable height for a wheelchair user.
There is not a prescription box.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
Route finding signage is available.
Some Picture signage is available.
The type of flooring in walkways and corridors is vinyl.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 3m (9ft 10in) from the main entrance.
There is level access into the waiting room / area.
There are not doors into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
Some chairs have armrests.
Announcements are in person.
Announcements are visual.
Lighting levels are bright.
The room does not have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Consultation / Treatment Room (Consultation Room)
There are 10 consultation / treatment rooms available.
The consultation / treatment room is 11m (12yd) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 87cm (2ft 10in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
No chairs have armrests.
No chairs are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
Consultation / Treatment Room (Treatment Room)
There are 4 consultation / treatment rooms available.
The room surveyed was the Minor Operations Room.
The consultation / treatment room is 18m (20yd) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 87cm (2ft 10in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
No chairs have armrests.
No chairs are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 16m (17yd) from the main entrance.
The adapted toilet is located past reception off the main corridor.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 87cm (2ft 10in).
The door is heavy.
The dimensions of the adapted toilet are 200cm x 220cm (6ft 6in x 7ft 2in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 128cm (4ft 2in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 49cm (1ft 7in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser can be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 122cm (4ft ) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 76cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are bright.
Baby change facilities are located within the venue.
The baby change facilities are located within the adapted toilet.
The height of the baby change table once extended is 100cm (3ft 3in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located past reception off the main corridor.
The unisex toilets are 9m (29ft 6in) from the main entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are bright.
Additional Information
Staff do not receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service cannot be requested.
Staff are not Text Relay aware.
