| Day | Opening Times |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 16:30 |
| Saturday | Closed |
| Sunday | Closed |
The venue is situated within the centre of the area.
This venue is situated in Petts Wood.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Petts Wood.
There is a bus stop within 150m (164yds) of the venue.
This venue does not have its own car park.
There is not a designated drop off point.
The car park shown is for the use of staff only.
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 79cm (2ft 7in) wide.
There is a second set of doors.
The doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 79cm (2ft 7in) wide.
There are steps to access this area/service.
The steps are located leading to the entrance.
There are 15+ steps to the area/service.
The steps are not clearly marked.
The steps are deep.
The steps do have handrails.
The handrails are on both sides.
There is a standard and/or platform lift to access this area/service.
The lift does bypass the steps.
Using the lift avoids the first door.
There is a very slight slope between the lift and second door.
This information is for the entrance located at the back of the building.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are permanently held open.
The door opening is 85cm (2ft 9in) wide.
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 1 steps to the area/service.
The steps are clearly marked.
The steps are shallow.
The steps do not have handrails.
There is a lift for public use.
The lift is a platform lift.
The floors which are accessible by this lift are G-1-2.
The lift is 1m (3ft 3in) from the lift entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.2m x 1.6m (3ft 11in x 5ft 2in).
The clear door width is 90cm.
There are separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
The desk is 2m (6ft 6in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk does not have a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is not a hearing assistance system.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does play background music.
Music is played in some parts of the venue.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is vinyl.
There is a waiting room / area.
The waiting room / area is 1m (3ft 3in) from the main entrance.
There is level access into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
All chairs are permanently fixed.
All chairs have armrests.
Announcements are in person.
Lighting levels are bright.
The room does not have background music playing.
There is a television.
The television does have subtitles.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
There are 4 consultation / treatment rooms available.
The room surveyed was 4.
The consultation / treatment room is 12m (13yd) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 76cm (2ft 5in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a chair.
The chair is adjustable.
All chairs have armrests.
All chairs are permanently fixed.
No tables are permanently fixed.
Lighting levels are bright.
The room does not have background music playing.
There are adapted toilets within this venue designated for public use.
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 3m (9ft 10in) from the lift.
The adapted toilet is located on left after the first main entrance door/lift.
There is level access to the adapted toilet.
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 79cm (2ft 7in).
The door is heavy.
The dimensions of the adapted toilet are 290cm x 145cm (9ft 6in x 4ft 9in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 80cm (2ft 7in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 115cm (3ft 9in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is fair.
Lighting levels are bright.
Standard toilets are available.
The unisex toilet is located next to the adapted toilet.
The unisex toilets are 2m (6ft 6in) from the lift.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are bright.
Baby change facilities are not located within the venue.
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
Staff are Text Relay aware.