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Accident & Emergency
St Peter′s Hospital
Guildford Road
Chertsey
Surrey
KT16 0PZ
Tel: 01932 872000
Fax: 01932 874757
Web: http://www.ashfordstpeters.nhs.uk
Email us about this Venue
Introduction
Accident & Emergency is located on the ground floor of the Prince Edward Wing.
Services/facilities within Accident & Emergency include: Assessment Nurse, Dressing Cubicles 1 & 2, Nurse Practitioner, Treatment Rooms, Examination Rooms and Cubicles.
There is a hopper shuttle bus which runs between Ashford and St Peters hospital sites, on Monday to Friday only, and is freely available to all staff, patients and visitors.
Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.
Location
The venue is situated outside the centre of the town.
This venue is situated in Chertsey.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Chertsey.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the side of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 5 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 2.9m x 5m (9ft 6in x 16ft 4in).
The nearest designated bay is 7m (22ft 11in) from the main entrance.
The furthest designated bay is 13m (14yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are dropped kerbs.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is a designated drop off point.
The drop off point is located to the side of the main entrance.
There is a dropped kerb from the drop off point.
There is tactile paving on the dropped kerb.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is level access to the service.
The main doors open by sliding.
The doors are double width.
The doors are permanently held open.
The door opening is 150cm (4ft 11in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 160cm (5ft 2in) wide.
Reception
The desk is 6m (19ft 8in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 2m (6ft 6in) from the main entrance.
There is level access into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
All chairs are permanently fixed.
No tables are permanently fixed.
Announcements are in person.
Information in other languages and formats is available on request.
Lighting levels are bright.
The room does not have background music playing.
There is a television.
The television does have subtitles.
There is space for an assistance dog to rest.
There are vending machines.
The vending machines controls are within 120cm from floor level.
There is no children's play area.
Inside Access
There is level access once inside the venue.
The lighting levels are bright.
The type of flooring in walkways and corridors is vinyl.
Consultation / Treatment Room (Examination Cubicles)
There are 7 consultation / treatment rooms available.
The room surveyed was 7.
The consultation / treatment room is 24m (26yd) from the main entrance.
There is level access to the consultation / treatment room.
There are not doors into the consultation / treatment room.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is not a chair.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by loop.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Consultation / Treatment Room (Treatment Rooms)
There are 4 consultation / treatment rooms available.
The room surveyed was 1.
The consultation / treatment room is 5m (16ft 4in) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 85cm (2ft 9in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by hook and loop.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 15m (16yd) from the main entrance.
The adapted toilet is located at the rear of the waiting area.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 85cm (2ft 9in).
The door is light.
The dimensions of the adapted toilet are 140cm x 200cm (4ft 7in x 6ft 6in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 80cm (2ft 7in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 110cm (3ft 7in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located at the rear of the waiting area.
The female and male toilets are 12m (13yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Type Talk aware.
Children are welcomed at the venue.
