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Disabled Access Guide for Abbey Wing
St Peter′s Hospital
Guildford Road
Chertsey
Surrey
KT16 0PZ
Tel: 01932 872000
Fax: 01932 874757
Web: http://www.ashfordstpeters.nhs.uk
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Introduction
There is a hopper shuttle bus which runs between Ashford and St Peters hospital sites, on Monday to Friday only, and is freely available to all staff, patients and visitors.
Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.
Location
The venue is situated outside the centre of the town.
This venue is situated in Chertsey.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Chertsey.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for Blue Badge holders.
The car park is at the side of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 10 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.8m x 5.6m (12ft 5in x 18ft 4in).
The nearest designated bay is 34m (37yd) from the main entrance.
The furthest designated bay is 80m (87yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are dropped kerbs.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 175cm (5ft 8in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 175cm (5ft 8in) wide.
Outside Access (Night Admissions Entrance)
This information is for the entrance located at the front of the building.
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 140cm (4ft 7in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 140cm (4ft 7in) wide.
| Day | Opening Times (Night Admissions Entrance) |
|---|---|
| Monday | 21:00 - 06:30 |
| Tuesday | 21:00 - 06:30 |
| Wednesday | 21:00 - 06:30 |
| Thursday | 21:00 - 06:30 |
| Friday | 21:00 - 06:30 |
| Saturday | 21:00 - 06:30 |
| Sunday | 21:00 - 06:30 |
Reception
The desk is 5m (16ft 4in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 1m (3ft 3in) from the main entrance.
There is level access into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
Announcements are in person.
Information in other languages and formats is available on request.
Lighting levels are bright.
The room does not have background music playing.
There is a television.
The television does have subtitles.
There is space for an assistance dog to rest.
There are vending machines.
The vending machines controls are within 120cm from floor level.
There is no children's play area.
Inside Access
There is level access once inside the venue.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is vinyl.
Other Floors
The floors which are accessible by stairs are G-1-2-3.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located to the right as you enter.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2-3.
The lift is 14m (15yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.6m x 2.3m (5ft 2in x 7ft 6in).
The clear door width is 130cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are not within reach for a wheelchair user.
The controls are over 130cm from floor level.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
There are 3 lifts available at this location.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 12m (13yd) from the main entrance.
The adapted toilet is located in the waiting area.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 85cm (2ft 9in).
The door is light.
The dimensions of the adapted toilet are 185cm x 185cm (6ft x 6ft ).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 90cm (2ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 120cm (3ft 11in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 80cm (2ft 7in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are medium.
Baby change facilities are located within the venue.
The baby change facilities are located within the adapted toilet.
The height of the baby change table once extended is 100cm (3ft 3in).
Inside the venue, there is level access to the baby change facility.
The adapted toilet doubles as a female standard toilet.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located in the waiting area.
The female toilets are 12m (13yd) from the main entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located to the right as you enter.
The male toilets are 14m (15yd) from the main entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
There are additional standard toilets available on all other floors.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Children are welcomed at the venue.
